Rapid Plumbing

Called Rapid Plumbing, among other plumbing srvcs. on 5/22/15, and they were first to show up within 1hour, ..because I had sudden problem the night before, when after washing dishes in kitchen sink facing streetside wall water was coming out of pantry area wall or floor.--

Eugene & Julio checked problem, and even if they didn't have Electronic Leak detection equipment, it seemed maybe in my house built in 1955 they had at some point laundry & draining in pantry area across from sink toward inside of my house, & it now had got leak/ broke drainpipe, mostlikely under slab foundation. --

They could dig up kitchen floor inside house, or we all came up with better solution of Closing up old drainpipe, and Re-route drain toward front of house into drainage in driveway to mainline in street.--

Eugene & Julio also ran camera thru the line going from Cleanout in driveway in front of garage into mainline into street, and I could see that halfway thru at connections where I had new pipe installed 11yrs. ago by Rooter co. for $3000., there were lots of roots coming thru, so I considered it wise to take their advice and offer to have a complete Re-lining of the sewerline done, from my driveway.. but all the way to the mainline in the street, even if the cost was over $7000., but there would be no more connection points where roots or dirt could come thru. -- The amount was a shock to me, being unemployed & having to take out of my savings, but it seemed wise to do, as the way it was now I'd eventually have problems again, and with the complete Re-lining into street, I'd have peace-of-mind about sewer drainage for the next 25, 50yrs. or more, and have their lifetime guarantee and all paperwork.--

Eugene & Julio started work same evening, dug hole in driveway by cleanout, secured area for night, .. came back next day Saturday, worked 8hrs. directing Relining crew, working on opening small area of house wall where sink drainage is, jackhammering open cement slab in front & asphalt path to main cleanout, closed up old connection and Re-routed new pipes draining now toward outside into driveway cleanout into main sewer.--

They came back 2 days later on Memorial day and finished, closed up front housewall (which has masonry stones) where new pipes & cleanout are, and poured new cement where they had to open up a path, and ashphalt path with asphalt toward cleanout in driveway in front of garage. All was closed and patched up satisfactory to me.--

Now I don't have to worry about kitchen sink leaks or main sewerline problem for a long time.-- Seen some bad reviews, but Eugene & Julio were courteous, caring & hardworking, and I was overseeing & agreeing withmostly all they did, and they did not rush or push me into any decisions, which I did not come to myself.-- God willing I will now have peace fo mind about my sewerlines for long time, no more problems, as Eugene & Julio looked to have done only quality & minimally invasive work for my home. -- Time will tell, and they gave me guarantee for life on paper, and/so overall.. my experience with Eugene & Julio was positive.

wish I had read the reviews before calling them. Our hot water heater started leaking on Sat. evening and I called them in a panic. They way overcharged us to replace a hose and couldn't even get the pilot light lit. Charged us extra to light it! Then tried to sell us a new water heater for $1500.00! The next day I called a local plumber and he came over and lit the pilot light and got everything cleaned up and running for a big $40.00...Guess he felt sorry for us paying these guys $200.00 for just about nothing. Then the plumber could not even give me a receipt...He promised to email me one...still have not gotten it.

Poor workmanship on their part is going to cost me a new water heater. Totally incompetent...Use anybody else.

They charged to much for a bad job, they DON'T stand behind their work.. Eugene, (the owner) came to my house and rooted my main and the cutting tip from his snake broke off in my drain. It clogged 2 days later and he wanted to charge me to remover the piece that broke..

I was a bit upset at his demeanor as he was giving me excesses and trying to blame the tip breaking on some roots in my pipe. But I saw the break and it was not a clean break. It was already cracked! He obviously is used to snowing unsuspecting people who are very trusting. He reached a dead end with me and was confronted and then he started yelling and I could not understand him as his voice became distorted. He challenged my Christian beliefs and tried to manipulate me into submission of his excesses. I take care of two 80 year old people one being my mother and the other her friend. He did not care about anything but the money he wants to make.... I called another plumber and they took care of it for way less money.. Rapid Plumbing is NOT a good company.. Stay far away!