(301) 498-1040Call
Add Website
Map & DirectionsDirections9590 N Laurel RdLaurel, MD 20723Write a ReviewWrite Review

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
RC
R C.

08/06/2014

Overall

I dined at Bottom of the Bay Seafood on Friday, August 1, 2014. I ordered a dozen crabs and a pound of shrimp. When the server Ronda delivered my food to my table, I noticed a horrible smell coming from the crabs. I asked the server if the crabs were fresh because this restaurant is known for selling reheated crabs that are as much as 2 weeks old. She went to the back to talk to the cook. A few minutes later, she returned to my table and said they were fresh. I reluctantly took her at her word and attempted to eat the crabs. Each crab I opened smelled of a strong spoiled ammonia smell. They smelled so bad, I couldn't even eat them. I went and got my server Ronda and told her I wanted to cancel my order. She said she had to go speak to her manager. She returned to the table, stating there wasn't a manager on duty and refused to cancel my order. Out of disappointment, I promptly asked for my check. When I received my check, the total was $98.29 food total, $5.89 tax, and $14.74 gratuity making the check total $118.92. I protested that the gratuity should be removed due to poor service, the servers rude attitude, and the fact I didn't eat the food because it was not edible. The server began to argue with me stating she would call the police if I didn't pay the entire check. As i was standing at the dining room cash register, I heard the server calling me profane names like this cheap mother f***er wants a free meal and doesn't want to pay gratuity. She went onto complain to customers who were sitting in the bar area that "cheap, lazy mother fu**ers" like me should stay home and eat if they don't want to pay. This restaurant should be investigated for selling such poor, spoiled food. The few bites I did take of one of the crabs caused me to vomit and I had diarrhea for days. I was also unable to eat for three days after this horrific dining experience. This was the worst dining experience ever. Dine at your own risk!!!

yellowbook1

07/31/2009

Overall
Best crabs and service!

Bottom of the Bay Seafood has the best steamed crabs. The the seasoning they use is the best I have ever had. Great service too.

Details

Phone: (301) 498-1040

Address: 9590 N Laurel Rd, Laurel, MD 20723

More Info

General Info
seafood restaurant, cocktail lounge, liquor store 7 days
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (301) 498-3540

TollFree: (888) 973-7315

Phone: (301) 498-0146

Services/Products
Live & steamed crab, fresh seafood,dine-in and carry-out cocktail lounge and liquor store MD Lottery
Payment method
all major credit cards, visa, master card, mastercard, amex, discover
Location
9590 N Laurel Rd Laurel MD 20723 301-498-1040
Neighborhood
North Laurel
Amenities
Dine-in and carry-out
Other Emails

Categories
Other Information

Cuisines: Take Out, Bar & Grills, Seafood

People Also Viewed