More Info
- Email Business
- Extra Phones
Phone: (816) 969-2200
- Payment method
- visa, discover, check, amex, mastercard, all major credit cards
- Location
- Emergency gas leak reporting
- Categories
Reviews
11/18/2014
I called, left call back #, emailed numerous times to stop my service. No one called or emailed me back. Later I was still billed by them. Erika, the customer service representative I talked with today, was totally condescending, rude, cruel and insulting. She just kept blaming me for "not able to talk to a live person to stop my service". When I tried to explain to her that I did contact them many times, she stopped me and said she didn't want a debate and accused me of yelling at her, while I didn't even raise my voice. Erika, you are supposed to be someone to help customers, not to verbally abuse them. You refused to give me your full name, so that I can't file a complaint (even if I had complained, doubt that it would be taken care of by anyone).
Details
Phone: (800) 582-0000
Address: 3025 SE Clover Dr, Lees Summit, MO 64082
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