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MH
Mary H.

09/15/2015

Overall

I am really disappointed in the experience I had at Arby's on Nelson St in Lexington VA around 2pm 9/15/2015. I sat at the drive through with no one acknowledging me at all for at least three minutes. I had to go inside. I wasn't greeted in there immediately either. After my order was taken, the girl at the counter filled up the two teas I ordered and sat them back on the counter for me with no lids or straws. She didn't ask if I wanted any sauce, etc. There were employees wandering around doing nothing while all this was happening. When I got back to my office with my order, I discovered my tea was not sweet as I had ordered. None of this is acceptable.

Details

Phone: (540) 464-6435

Address: 512 E Nelson St, Lexington, VA 24450

Website: http://myarbys.com

More Info

General Info
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Extra Phones

Fax: (540) 464-6435

TollFree: (800) 984-8289

TollFree: (800) 599-2729

Payment method
amex, master card, visa, cash, discover, check, debit, company card
Categories
Other Information

Cuisines: Fast Food

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