Dock 86

I purchased a bed for my 2 year old.I found the one I wanted and bought it in minutes . They had to break it down so I could take it home. A few days later, starting to out it together I realize there are NO frame rails. Waited to call them 4 days, only to be told fhey didnt know anything about frame rails. After an hour of arguing, I returned it. Waited 1/2 hour to get HALF my refund. Another 20 minutes for the other half. 3 weeks later, my cash card hasn't been replenished with the money I spent there. 3 WEEKS. Don't waste your time shopping there. It was my first and LAST time. Thanks, Jim

Purchased a bed for a two year old. Walked in, found it, paid for it, and out the door I went in a very short time. Some days later, I went to put it up, and the frame rails were missing. Being that they were closed, I had to wait four days to reach them. When I did, I got nothing but bad customer service. No one seemed to have heard of frame rails, including the department that had to break the bed down, for me to take it home. I took the bed back, and asked for the frame rails, or my money back. As time went on, my treatment got less and less cordial. In the end, a guy walks out and hands me a receipt for HALF of my refund and walks away. I stopped him to say it was only partially there. TEN minutes later, he walks out with the other half, holds it out, and walks away. NO apology, NO explanation, NO reason for not giving me other frame rails. Nothing, period. So take it from me, learn from my experience, and avoid this store, unless you enjoy being mistreated. Thanks