Gem Dynasty

Unprofessional, disrespectful, “0”customer service.

Made appointment on 09.22 for 09.23 for 2 pm, also received email before that. Showed up on time, spent in total 1,5 hours on freeways, few bucks for parking, just to find out from only one employee at work, who was accountant that “I am so sorry, today is Jewish Holiday, Can you come tomorrow?" You are kidding me right. They had so many chances to call me or send email prior to my arrival and notified me that it was canceled and/or rescheduled. Anyhow for business that according their statement “We are a family owned business since 1983 here in Downtown LA" I think it is very very unacceptable. I would not trust this people just because the way they treat their customers.

Gem Dynasty was the missing piece to my engagement ring proposal plan. I'm so thankful that my co-worker told me about them because he was actually a previous client of Gem Dynasty when he was looking for an Engagement ring in Los Angeles Diamond and Jewelry District. Frank was very helpful in guiding me in this entire process. Some of my friends had a difficult time finding their wives an engagement ring because they had bad experiences on the retail stores that they went. Frank and his employees treated me so well and I believed that I've got the best deal that I won't get if I go to some jewelry stores in the mall or locally. I highly recommend Gem Dynasty and I absolutely love the engagement ring that I got from them.

I am sure that all men can relate that finding a diamond engagement ring is one of the most nerve racking experienced. You've got a perfect bride and it’s a must to have the perfect diamond engagement ring for her. I explored myself at the famous LA diamond district area and I got overwhelmed with the huge diamond engagement rings around area. It made me feel more confused and hesitant to buy until a friend of mine strongly referred Gem Dynasty. True enough, upon arrival at their office, I was closely guided by the owner himself, Frank, who was so down-to-earth and an honest dealer in town. He made it so easy by providing me the best line of quality loose diamonds (not to mention the uniqueness of the engagement rings that he has) yet keeping me within my budget but beyond my expectation. Definitely a Two thumbs up for Frank and Gem Dynasty!!!!!

2 Thumbs up for the prices and excellent customer service!!! My fiancee and I went together to get her engagement ring and shopped around LA Diamond and Jewelry District. We found Gem Dynasty and worked with Frank, who brought an amazing professionalism and expertise but with a non-pushy and patient attitude. We didn't know much of anything about loose diamonds (grading, clarity, etc) but Frank took the time to really show us the ropes. He brought out diamonds of differing grades for us to compare, and at no time did we feel pressured to get something out of our price range. You can even see the markup on the diamonds if you wish! They will work with you to find something that is gorgeous and within your budget. It's highly recommended especially if you are around the area. Very please that we found Gem Dynasty!!

My girlfriend and I were shopping for a specific engagement ring. We already have the wedding bands as gift from my parents but I was expecting the worse actually (either it would cost us more for a custom-made ring or get a setting that is something close but less perfect to my bride). But Gem Dynasty proved me wrong! They made magic! They showcased quite a selection of diamond engagement rings as if perfectly done for our band. I was also given the chance to choose the setting within my price range. Really there is no harm in trying. Thank you so much Frank. You are the best!

We'll start off by saying that our experience was wonderful! I actually stumbled upon this place when I was in the building and was planning to go somewhere else but I didn't have an appointment so they turned me away. I looked somewhere and found Gem Dynasty, so I called the number and was let in without an appointment. I was greeted by Frank and explained to him, like many guys, that I had no idea what I was doing when it comes to diamond engagement rings. Frank did not pressure me at all and was so helpful explaining the basics and what to look for. Frank did a great job helping me pick out a diamond ring that my fiancée and her friends, absolutely LOVE!!! We couldn't be happier and Frank was a pleasure to work with. There is no doubt that we will go back to purchase our wedding bands from her next year.

I recently got engaged and was thrilled about getting an engagement ring of my choice. My boyfriend and I was pretty rookie in the diamond world so we did a researched online. The first thing that came up was Gem Dynasty having excellent feedbacks from their customers. Then we called and made an appointment with a courteous staff. And finally, I met Frank who was so professional to accommodate us. He has great sensitivity on my budget and other preferences, thus, maximizing the best stone possible. He is very honest and straightforward that brought me to a more relaxing and open atmosphere. And yes, I picked my certified loose diamond and my engagement ring and so happy about it!!!! (my friends could attest to that). Indeed, Frank doubtlessly provided a TOTAL CUSTOMER SATISFACTION!!! I will not have a second thought of referring him to others I know.

I've been to so many places in Los Angeles Diamond District and to local shopping malls where all diamond jewelries were very promising but unaffordable! Feeling so hopeless until I found Gem Dynasty online with excellent reviews. At first, I was very skeptical on the wholesale price this company offers against their prime quality stones and gorgeous line of jewelries (may be a part of gimmick) but it's all real! I appreciate Frank’s help who directly oriented me with the diamond criteria and even extended his expertise on the possible engagement ring that matched the diamond. And most of all, I got a very good deal with extra money in my pocket. This company definitely deserves a 5-star rating!

THE BEST!! I went to multiple diamond places in LA Diamond and Jewelry District and not only were most of diamond rings are ticky tacky, but some of the places were downright rude when they found out I had a limited budget to spend. I'm so thankful that my friend mentioned that he got his ring from Gem Dynasty and I was really happy with the whole experienced. Frank was seriously the best customer-oriented person I ever met. He had a way of making me feel like a family or someone I've known forever. He was genuinely there to help me find just the right ring for my fiancee, not to just get me to drop a huge wad of cash. When dealing with something so important, emotional and special to me, it really meant a lot to have such a heart-warming encounter while finding the right ring. And best of all, my fiancee adores her new diamond ring! I highly recommended Gem Dynasty for everyone!

Want to make your fiancée melt? I know my wife did! I strongly recommend Gem Dynasty. I made a researched around LA Jewelry District looking for the perfect diamond ring and boy I believed I did a really good job! I went to the usual places where everyone goes and I just didn't like the designs or quality until I came across Gem Dynasty's office which surprisingly carries huge collections of diamonds and engagement rings. Frank was so fantastic guiding me in every step of the way. The customer service was superb going beyond my expectation. Two thumbs up for Gem Dynasty and definitely one of the BEST place in LA Jewelry District!!