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Hundreds and hundreds of dollars worth of clothing destroyed.
Worst laundromat nightmare came true at this place. I had been on vacation and needed nearly my entire wardrobe washed when I got home. I dropped it all off at this location and when I arrived to pick it up the lady informed me that she had not checked the pockets and 3 entire tubes of chapstick melted, and stained almost every article of clothing. This means that she did not check ANY pockets. It wasn't just one pair of pants, but three that she failed to check. She also washed some money that I had in a pocket.
I had emptied nearly all of my pockets myself before bringing my clothes to this place, but it is just standard laundromat wash-and-fold policy to double check for the customer. I am shocked at the amount of clothing which is now destroyed. So much money lost, and unbelievably, she STILL made me pay. I am incredibly disappointed, but all I can do is try to forget about it and warn all of you to steer clear of this place.
Even if you don't pay for the wash-and-fold service, and prefer to do it yourself (which I also did at this place), the machines are old, rusty, and have jagged edges on the inside. The dryers are WAY too hot, and cannot be adjusted.
Please don't use this place. No matter how convenient it is for you, save yourself the trouble, and find another laundromat.
Details
Phone: (781) 388-0711
Address: 1 Grove St, Malden, MA 02148
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