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Moonraker Lounge & Restaurant

(2)
OPEN NOW
Today: 10:30 am - 12:00 am
Amenities:
Wheelchair accessibleServes alcohol
(269) 789-0058Call
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Map & DirectionsDirections11401 17 Mile RdMarshall, MI 49068Write a ReviewWrite Review

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rachelhicks2011

03/17/2013

Overall

Awful Awful Awful service! Extremely disappointed and disgusted with this place! My friends and I live about an hour away, they purchased a hotel room for the night to come up to this bar for their St. Patrick's day party, and to watch Jam Sandwich perform (who by the way ALWAYS rock, no matter where they play at). Upon entry you see the advertisement for the green aluminum bottle bud light beer, we go in and seat ourselves (it does not say wait to be seated) sit down talking with a band member, and next thing we know we are being moved because supposedly this table is reserved for a party of 12, although we were sitting at a 6 top. So we get up move to another table that they choose for us. Sit there for half hour or so and get told we are able to move back up to the front that there is room for us now, so we get up and walk up there and see that there is not enough seats for our party, so we go back to the table that we just left and before we were even able to sit down we were being told that THIS table is not reserved for 18, which was a 10 top, by that point we had found out that although they are advertising the aluminum bottle bud light, they dont not carry it nor EVER have, they ran out of green beer, before 7pm so we were not even able to drink any green beer (come on it wasnt even the actual st. patrick's day) and was moved and kicked out of our seats THREE different times. So we were pissed! After our friends each drink 2 bottles of miller lite, they get told that the bar is now OUT OF miller lite bottles, that all they have is draft, but we are not going to change the price to accommodate our mistake of not being prepared with ordering enough for the holiday. The prices of beer were ridiculous $3.00 for ONE 12oz bottle of beer, and draft prices were also outrageous. We were disrespected to the point that a local guy who attends this bar regularly was also upset with the way we were being treated, and was appalled. No drink special, no green beer, no miller lite, removed from our seats 3 different times and completely disrespectful people. My friend calls up the owner to discuss our issues and she is just as disrespectful, and laughing at her as if its all funny. We find out that she was in the bar last night, KNOWING ALL THIS IS HAPPENING, and NEVER comes out to address the situation.



WE WILL NEVER ATTEND YOUR BAR AGAIN! AND WE WILL BE SURE TO LET EVERY ONE WE KNOW AND MORE HOW AWFUL OF A PLACE THIS IS AND HOW DISRESPECTFUL OF AN OWNER YOU ARE!!!

Details

Phone: (269) 789-0058

Address: 11401 17 Mile Rd, Marshall, MI 49068

More Info

Email
Extra Phones

Fax: (269) 789-0888

Payment method
all major credit cards, visa, amex, discover, mastercard
Price Range
$
AKA

Marshall Moonraker

Category
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Alcohol: Full Bar

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