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02/26/2016
CellularOne left MT in August 2014. I paid my last bill and received a notice that I had a credit of $55.48. I am still waiting for my refund. I have made 5 calls over the last 16 months and still not received my money. I'm interested in the fact that CellOne had no problem getting my monthly bills to me at the exact same address that I would like to have my refund sent. I don't appreciate being continuously lied to by so many CellOne employees for such a long time. If I had owed this company money, I would have been sent to collections a very long time ago. I have no respect for this company or the way that they do business. If there were negative stars I would be rating them with those. Since there isn't & I'm required to choose something, I will use the lowest rating possible. Please know that one star is entirely too high. This company blows when it comes to customer service.
Details
Phone: (956) 217-6900
Address: 213 W Us Highway 83, Mcallen, TX 78501
Website: http://www.cellularone.com
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