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Neighborhoods
Calhoun Isles, Uptown
Categories

Reviews

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Lynn A.

05/02/2014

Overall

The gym is now under new management and the staff is very helpful and friendly. The gym is always clean. I love that it's open 24/7 and I can work out whenever I want. I have no complaints.

uptownie

10/05/2011

Overall
The gym itself is mediocre, no...

The gym itself is mediocre, nothing to brag about, nothing to complain about. Its the customer service or lack thereof. I have had nothing but problems with these people from the start. They take money from you when they claim they will not, then ignore your calls. They seem to have a problem with getting back to anyone on anything and take no responsibility for their mistakes. When I finally got a hold of someone there (after 20 messages were left in their office) I was told they "are not there to provide customer service". A company with paying customers blatantly claiming they do not need to provide customer service doesnt seem to be a company to give your money to.

Details

Phone: (612) 823-1333

Address: 1207 Lagoon Ave, Minneapolis, MN 55408

Website: https://www.snapfitness.com/gyms/minneapolis-mn-55408/269

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