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Tera Properties

Properties Tera LLC

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TR
Tobin R.

06/21/2018

Overall

Absolutely terrible. Do not rent from TERA! These people are the definition of slum lords and will try to rip you off. The apartments look nice, but I promise you it is not worth renting from this company. Look elsewhere in Morgantown as there are plenty of other good options.

WF
Wendy F.

05/16/2018

Overall

As a parent of a tenant at one of these properties, I beg you not to rent from Tera Properties. I have had to call the police and it is still an ongoing headache. They do lie!!! They will never answer the phone or they will hang up on you. My son has been here for 5 years. This has been a living hell for us both. I have driven 4 hours to settle a lease and all I got was shoved and my back hurt. Please, Please do not rent from Tera properties. The management staff is horrible!!!!!!!!!!!!

AP
A. P.

11/07/2016

Overall

Tammy and Homer will do everything within their power to make your renting experience a living hell. Do NOT rent from these people. I repeat, do NOT rent from Terra. Tammy is rude, unprofessional and a compulsive liar. As "J.Z" stated, she will threaten you (usually for no good reason) and god forbid you have a complaint or need to be taken care of, as she will argue it tooth & nail to get out of taking care of said issue. The tenants who had our unit lost all of their security deposit for cleaning fees, etc.. and the unit was absolutely filthy upon our moving in. The floors hadn't even been swept. They won't answer their phones and on the rare occasion you do get to actually speak to one of them face-to-face, you get to talk to Homer.. who usually tells you one thing, and Tammy another.. only causing further problems. For the same price per unit, you can find other apartments in Morgantown that are actually maintained, and do not reek of pot and cigarette smoke. Good luck if you're looking for an apartment, but just do yourself a favor and avoid these unprofessional a**holes at all costs.

JZ
J. Z.

08/03/2016

Overall

I lived in the Glenn Street apartments for about 2 years and never had any issues until moving out. When my security deposit was returned there had been a $150.00 carpet cleaning fee and a $75.00 paint fee deducted. I disputed the fee and this is the response I got. Long story short, I was wrong in disputing and could have rightfully admitted to it had the letter ended after paragraph 1, but the managements (Tammy) continued response to the matter was extremely unprofessional, unnecessary...and UNTRUE. The cherry on top was in the last paragraph when I was threatened with breaching the contract and "vacating early"...which is completely false and I would LOVE if she could prove it. If you want to deal with someone like Tammy who is threatening, disrespectful, rude and a LIAR...then you should live here. It's landlords like Tammy that give all other Morgantown landlords a bad name. As a "professional" she should be ashamed and think twice about how she talks to other people...

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SW
Spenser W.

06/21/2016

Overall

I lived here for 2 years & did not experience any issues until the end. Apparently I had missed a rent payment from a year & 1/2 prior when I had traveled out of the country. Obviously, that is my responsibility & was an oversight on my behalf. I tried calling management to get clarification, to compare to my records. My calls were ignored. They only communicate via text & that's only when they need something from you. I rectified the issue & paid nearly $1500 and asked if I was good the day I moved out. Months later they are keeping my security deposit ($650) plus they want $432 for a "cleaning fee." Even though my apartment was spotless and the building manager, Homer, said so when I moved. They claim it's for repainting but Homer had said that they had not repainted since the apartments were built. I tried to get clarification from the landlord, Tammy. She devolved into calling me names & claimed that she did not need to answer my calls/texts because it was my responsibility to know

Details

Phone: (304) 296-8943

Address: 410 Stewart St, Morgantown, WV 26505

Website: http://rentalswv.com

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