More Info
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Fax: (847) 549-8318
Phone: (847) 549-8318
- AKA
Albo Restoration Services Inc
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Reviews
08/08/2014
Hello. I typically do not take the time to write reviews online ... Unless I truly believe that sharing my story can help out other people.
For many like me I'll give the option to cut this story short, but by all means... if you want more insight into why, know I am making some sacrifices to write to be able to explain how. What I experienced today was a group of people prioritizing the bottom-line over running an honest business. meaning they care more about your money more than your satisfaction. If your reading this at a late enough day, try clicking on my username to see my only other review as this will be the shop that worked for me as I still need work to be completed on my interior. I'm doing this because as much as I hate writing bad reviews I feel the moral obligation to maybe to help out another good person by suggesting whatever the better alternative may be.
So I recently a bought used car and was looking to find a place for it to reupholstered and I came across Albo restoration in a Google search. As I was going inspecting my vehicle upon completion I noticed that they failed to replace some old leather. In broken English they replied with something along the gist of "because it wasn't torn, it was not replaced". Even though I had the invoice in my hand stating the entire seat cushion was to be replaced, I was being told that it meant 2/3 of the seat cover. Persistent I still try to work this out with calmness and clarity. So as any professional business owner would she now dares to tear up the invoice and proceeding with the yelling. At this point I tried to deal with the calmer partner, when I did point he trys to sell me on paying me more money for the same work that the invoice stated would be done. Something was off as one the partners states me this repair would be another $50, and the other tells $160 at separate times during the same conversation. Hope this helps in some way!
08/01/2013
Irene and her team performed a wonderful restoration of the interior of my 2009 Subaru Impreza, including new leather seats throughout, with contrasting stitching, and complete interior detailing. It is a stunning result. On top of everything, she was extremely to easy to work with and her prices are very reasonable. I recommend Albo Restoration without any reservations.
07/03/2013
These folks are great. I had them redo my truck seat and the quality is excellent. It is actually more comfortable than when it was new. And, it was the best customer service experience I've had in a long time. They accommodated my schedule and took very good care of me. Irene and her staff are friendly, courteous and very competent - at very reasonable prices. I highly recommend Albo.
Details
Phone: (847) 549-0760
Address: 2435 S Il Route 83, Mundelein, IL 60060
Website: https://www.alborestoration.com