O'Charley's

The staff here is awesome. We have made this our Sunday go to for brunch. I realize it is a chain and the food will be as such, but we come more for the experience. The brunch menu is excellent and the service makes it even better. Come on a Sunday, sit at the bar, and relax before you start the next work week.

I'm sitting in the restaurant leaving my review I'm that disgusted. Service was slow at best, I sat with an empty drink for over twenty minutes and when we asked for refills they were forgotten twice. Even with the slow service we felt they were over anxious to turn the table. My mother's salad tasted like dish soap and my chicken was slightly undercooked. The cherry on top? A server in the back Screamed so loud that it got the attention of all the tables despite being across the restaurant. How do I know it was an employee?? Because the other employees including the manager were gossiping as they walked past. I cannot remember the last time I had bad service. Slow? Yes could be better? Yes servers are human but but this was horrible. You could even feel the discord amoung the employees before the arguing