AFC Urgent Care Natick

The nurse was thorough, obtained info promptly and professionally.

Dr Venditti is wonderful, she is professional, wonderful to work wit, asks all the right question and gave me a plan that is working great. I am feeling better already. I love her!

Went there on 11/8 to be seen for a cold. Experience was great. 2 days later I’m still coughing up green junk. Call at 815am, ask about being prescribed an antibiotic. Girl says she’ll call me back. I call an hour later, get voicemail. I call again another hour later, get a voicemail. At 1230pm I walk in asking for an antibiotic, they say I need to be seen again. And that if I needed an antibiotic I would have been prescribed one in the first place. I asked why I hadn’t gotten a return phone call in 4 hours, was told they were “slammed” in the morning and were just about to call me back....as both girls are sitting at the front desk eating lunch ....
So, I have an infection, need an antibiotic, can’t get one with having another appointment that would still be guarantee of getting what I need, and can’t get a simple phone call back within 4 HOURS ....
Use at your own risk.

Diagnosed quickly, medication was spot on to what my previous specialist (closed on weekends) had prescribed, very personable, knowledgeable, and invited questions with thoughtful answers. Clean facility. Dr. Anna Chon was very professional, asked thorough questions, did a physical exam of the problem area and diagnosed quickly and prescribed medication that was very helpful in bringing down the inflammation while being reserved, taking a cautious approach prescribing medication. I called with a question about the meds and spoke to her directly and was very satisfied. The front staff was very kind and quick to enter information. Also received a flu shot that was administered very well with almost no wait time after my initial contact with the doctor.