Gas Leak or Odor-Call 24/7..............1-800-292-5012 or 1-413-499-1680 All Other Customer Service Inquiries............1-800-292-5012 Customer Service Hearing Impaired...7-1-1 Sales/Marketing................................1-800-297-7144 Rental Heating/Water Heating Equipment.....1-888-237-5427 Administration/Engineering/Construction.......1-800-292-5019 Dig Safe............................................811