Chimneys R US

We have been burning our new Morso 7948 stove all winter in our geodesic dome home since it was installed in December 2013 and we wanted to express how impressed we are with exceptional quality of the install by Chimney’s R Us in Sewell, NJ! We could not be more pleased with the professionalism and the extensive knowledge of the staff. The crew here has made it clearly known that they really care about making sure we have everything we needed and can continue to enjoy our new stove for many years to come. The crew here understands that a fireplace/wood stove is not only a functional appliance but instead a centerpiece that adds uniqueness and beauty to a home.

Many other places greet you with a sales person with limited knowledge and little to no understanding of the project or what can be involved. This is not the case at Chimney’s R Us. I very was impressed the first time I stopped in and started inquiring about my wood stove ideas. Gene is the man who runs and built this business. He is also one of the crew members out on the jobs and working in the field so his extensive knowledge and first hand experiences were delightfully reassuring! After talking through my ideas and different possible complexities involved (especially the unconventional home design), I quickly realized Gene and his crew were more than capable to make things a reality.

Gene and George came out and laid everything out with me down to the finest detail, all while keeping my end vision in the forefront of the discussion.

In the office, Carol helped us make calls to the vendor (Morso), often right there on the spot, helping us to quickly and accurately get the answers to questions about dimensions and specifics on the stove and other material requirements to assure things went as expected.

They are experts in every aspect of the wood stove and install market. They had everything from placement and sizing of the stove and chimney system, as well as any woodworking and electrical work involving the install. There were no issues with any of the finer details such as paperwork, permits and final inspection. Even when the township inspector came by, he commented on how fine a job Chimney’s R Us always does.

In the end, we have been enjoying a top quality stove that has become a beautiful centerpiece, while at the same time being of perfect size and capacity to complement our geodesic dome home. Overall, exceptional.

Art 12/29/13 I called around and recieved estimates on a crack and relining my chimney. Chimneys R Us came out promtly and went over the work thoughly with us. I priced a new insert, and they had a good price and sold one that fit by state code! They started work on time and completed the job Quickly. All the employees are very knowledgeable, and kept everything clean during thier work. I highly recommend Chimneys R Us.

I first contacted this firm in the summer of 2010 regarding two issues. The first and most important was to identify the source of an air leak in my fireplace. The second was to provide me with an estimate to seal my chimney since the exterior bricks were crumbling. To make a long story short after 4 months and almost $3000 spent my air leak has not been solved and I have water damage which they won't pay for.

I would describe this firm as Incompetent, irresponsible and untrustworthy.