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Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (910) 353-4001

Phone: (910) 353-9090

Phone: (910) 915-8309

Brands
Cherry Bomb, Flowmaster, Raybestos, Voyager
Payment method
master card, discover, visa
AKA

Smith's Auto Service & Muffler Shop

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Reviews

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LF
Lexy F.

01/31/2020

Overall

They made the best of a bad situation . The guy who came was so friendly and understanding . Great company .

OO
Oralee O.

01/24/2020

Overall

I've had to call my roadside assistance twice so far in that past few months. The first time was I locked my keys in my car and my insurance company called a company to come and get my keys out and the guy that was supposed to come out lied and said he came but I was no where to be found, and he told my insurance company that he was not coming back out to where I was. So my insurance company called Smith's and they were there within 30 minutes and not even 5 minutes later I was in my car and on my way. Tonight my front caliber broke and of course I had to call roadside assistance and they sent Smith's out to tow my car. Again within 30 minutes here comes the truck and loaded my car on the bed and took my car home. These guys (sorry I wish I had caught the young mens names) that came to my assistance were fast friendly, and professional. And I cannot say THANK YOU enough!!! GREAT SERVICE!!! Highly recommend!!!

DC
Damo C.

01/16/2020

Overall

Awesome car service, friendly loving service.... They even send us a Christmas card. 5 star service all the way around!!

ZP
Zondra P.

01/09/2020

Overall

Being a female I am always a little hesitant when it comes to taking my vehicle anywhere. I was immediately notified prior to any work being done. David is honest and the staff is diligent in their work. I would recommend this shop to anyone, friend or family.

RS
Rous S.

01/03/2020

Overall

Mark came out and changed my tire when it blew out at 2:30 am! Great service, super fast, and awesome guy!!! Thanks again!

OG
Ogan G.

12/27/2019

Overall

Smiths is a great shop with good mechanics & reasonable rates. I've been a customer for almost 3 years. Always good service.

DB
Darline B.

12/18/2019

Overall

I was picked up 30 minutes later than what the office said - typical for towing companies! However, the driver called and had excellent communication and everything went smoothly.

JX
Jose X.

12/13/2019

Overall

Mark helped me jump my car and told me I needed a new battery. He was very quick to arrive to help and he and his crew were kind, honest and knowledgeable.

OG
Ollie G.

12/05/2019

Overall

Just wanted say Thank You! I broke down on bell fork headed to a dr appointment that took quite a bit of time to get... luckily what are the odds of breaking down in front of an auto service truck. Not only did he have my car towed FAST but also took me to my drs appointment. Then my car was ready the same day with the most friendly folks there. In talking with David I find out it was Lynn the owner that went above and beyond because he is one of the few folks that still believe in helping people. To bad we all don't radiate that same belief. So what could have been a really bad day, it was all just fine! Thank you!

XM
Xavi M.

11/27/2019

Overall

Smith's towing came to get us when we were stuck on Western Blvd. Our tow truck driver was "Dan". He was awesome! Very professional and kind. He made us laugh through a tough time after being stranded on a busy road at the worst traffic hour in Jacksonville. He's also a former Marine and treated us ( Marine Wounded Warrior) with the awesome brotherhood all Marines share no matter what. Thank you Dan! We appreciate it. We highly advise everyone to call Smith's Towing for all your towing needs. They were super fast as well!

Details

Phone: (910) 353-7278

Website: https://smithsautonc.com/contact

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