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05/11/2014
My husband and I were in Gruene for our anniversary and Mother's Day weekend. We stopped in to have brunch on Mother's Day. We were seated very quickly, the staff was very friendly, and the atmosphere was nice which is why I rated them 2 stars. We arrived at 12:00 and my husband has a surprise couples massage scheduled for us at 1:30. I understand it was Mother's Day and we probably should have gotten there a little earlier but they were not that busy. There were open tables throughout the restaurant. There was no line or waiting list. It took about 10 minutes for our server to get our drink orders (water w/lemon) and another 10 minutes for him to serve them and take our order. We waited and waited for our food. The server did bring us some bread while we waited, which I thought should have been done without asking but at least we had something to do for the next 45 minutes. We explained our time limitations and he just said the kitchen was backed up because of Mother's Day yet we didn't see anyone getting their food in the area we were seated in. We asked for milk and orange juice to be served with our meal which was served early in anticipation of our food delivery but is was another 30 minutes. The orange juice was not chilled to begin with so by the time our food arrived it was warm. I added ice to the glass but that merely watered it down. When the food finally arrived, my french toast was barely warm, soggy in the center, and my fruit was warm. Not just room temperature, but warm. My husband took a bite of one the manderin sections and immediately spit it out. For the price and ambiance, my expectations are far higher than the experience we had. Maybe it was just off day for them, but we won't be back.
Details
Phone: (830) 629-2600
Address: 2360 Gruene Lake Dr, New Braunfels, TX 78130
Website: http://www.thegruenedoor.com
More Info
- General Info
- The Gruene Door Restaurant is located in beautiful Gruene Lake Village in New Braunfels, Texas. We are Gruene’s only casual, fine dining restaurant combining the best in food, service, and atmosphere. Every menu item is prepared 100% in house by our chefs. Open for lunch and dinner, we are the perfect destination for a romantic dinner, birthday celebration, private party, lunch with friends, or just a casual night out.The Gruene Door Restaurant is located in beautiful Gruene Lake Village in New Braunfels, Texas. We are Gruene’s only casual, fine dining restaurant combining the best in food, service, and atmosphere. Every menu item is prepared 100% in house by our chefs. Open for lunch and dinner, we are the perfect destination for a romantic dinner, birthday celebration, private party, lunch with friends, or just a casual night out.
- Extra Phones
Phone: (830) 629-0430
- Payment method
- amex, visa, discover, all major credit cards, mastercard
- Price Range
- $$$
- Neighborhood
- Cotton Crossing
- Other Link
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Price Range : Above Average
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