New Haven Animal Hospital

I switched to this vet from another in the area about 2 years ago and have never been happier! My dog is doing so much better with the care provided at New Haven, the last vet had pretty much written me and my dog off, or so it seemed. After a couple of "tries" to solve a skin issue we were no closer and I wasn't really given any more options at the last vet. At New Haven all my concerns were addressed and my dog is on the mend! He hasn't looked and felt this good in a long time. I am so happy with these people, the Doctors and staff are wonderful!

What a fabulous veterinary clinic with a wonderful care staff!

We have gone to New Haven Pet Hospital for a while now with our two dogs. At first, they were great, not too pricey and really nice girls on the staff. We took our male dog to have surgery (a small tumor removed) and the estimate they gave us was $130 cheaper than they actually charged us. This wouldn't be the end of the world if they could explain these charges. When we called to find out what the difference was, they put the actual vet on the phone. He immediately had an attitude and said he has never had anyone call to ask about charges. He then told us he would refund money without us asking but treated us like we were trying to get something for nothing. He said to come back next week to get the stitches out and he'll refund our money and "we can both move on with our lives" !!!!! What an inconsiderate person! I would do anything and pay any amount for my pet (as most people would). But I won't pay for things that are not required and I won't pay more than what is fair and reasonable. I have no problem with this vet office for routine visits, but we'll be going somewhere else from now on!