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tatiana_a

10/27/2013

Overall

Great location and poor service

First of all, hotel manager provided me with the room located at the second floor with windows directed to the street, while at least two other rooms with different location were free. This manager was aware that road works had been scheduled at the same night, and he was definitely aware that my room #201, was the closest to the noise. I mean, road works were side by side with my windows, so I have been listening the pick hammers and asphalt-placing machine the half night as I was standing right in front of them. Both hotel managers (the guy who worked until midnight and the next one after him) declined my requests to give me another room saying that although two more rooms were indeed empty, they were reserved, and cleaning service was not available after the business hours. So what was the sense to give me the worst room during my check-in, while other rooms were still available at that time? Next day I had a terrible headache and I've got a cold, because hotel did not started heating and outside night's temperature was about 40 (+4-7 Celsius). The reason why my room was so noisy and so cold - the window near my bed had a removable air conditioner and no curtains at all. So every sound from the street as well as cold air freely getting in. I tried to remove it, and asked hotel manager to remove it - no way. "Free Wi-Fi" in the hotel was also as great as overall service, and died every 30 sec, so I used Cosy's free Wi-Fi to check my e-mails instead.

Details

Phone: (212) 685-3060

Address: 120 E 31st St, New York, NY 10016

Website: http://www.hotelrooms.com/contactus.html

More Info

General Info
Hotel 31 is an excellent choice for travelers visiting New York City, offering a quiet environment alongside many helpful amenities designed to enhance your stay. Close to some of New York City's most popular landmarks, such as The High Line (1.4 mi) and Friends Building (1.5 mi), Hotel 31 New York is a great destination for tourists. Rooms at Hotel 31 provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hotel 31 guests have access to a 24 hour front desk and baggage storage. New York City has plenty of cafes. So when you’re here, be sure to check out popular spots like The Blue Box Cafe, Andrew's Coffee Shop, and Best Bagel and Coffee, which are serving up some great dishes. If you are interested in exploring New York City, check out a state park, such as Gramercy Park. Enjoy your stay in New York City! Hotel 31 is an excellent choice for travellers visiting New York City, offering a quiet environment alongside many helpful amenities designed to enhance your stay. Close to some of New York City's most popular landmarks, such as The High Line (2.3 km) and Friends Building (2.4 km), Hotel 31 is a great destination for tourists. Rooms at Hotel 31 New York provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hotel 31 New York guests have access to 24 hour front desk and baggage storage. New York City has plenty of Mediterranean restaurants. So when you’re here, be sure to check out popular spots like Marea, Piccola Cucina Osteria, and Via Carota, which are serving up some great dishes. If you are interested in exploring New York City, check out one of the lighthouses, such as Little Red Lighthouse and Titanic Memorial Park. Enjoy your stay in New York City! Hotel 31 is an excellent choice for travelers visiting New York City, offering a quiet environment alongside many helpful amenities designed to enhance your stay. Close to some of New York City's most popular landmarks, such as The High Line (1.4 mi) and Friends Building (1.5 mi), Hotel 31 New York is a great destination for tourists. Rooms at Hotel 31 provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hotel 31 guests have access to a 24 hour front desk and baggage storage. New York City has plenty of cafes. So when you’re here, be sure to check out popular spots like The Blue Box Cafe, Andrew's Coffee Shop, and Best Bagel and Coffee, which are serving up some great dishes. If you are interested in exploring New York City, check out a state park, such as Gramercy Park. Enjoy your stay in New York City! Hotel 31 is an excellent choice for travellers visiting New York City, offering a quiet environment alongside many helpful amenities designed to enhance your stay. Close to some of New York City's most popular landmarks, such as The High Line (1.4 mi) and Friends Building (1.5 mi), Hotel 31 is a great destination for tourists. Rooms at Hotel 31 provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hotel 31 guests have access to 24 hour front desk and baggage storage. New York City has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Eataly, Carmine's Italian Restaurant - Times Square, and Tony's Di Napoli - Midtown, which are serving up some great dishes. If you are interested in exploring New York City, check out an ancient ruins, such as New York Unearthed. Enjoy your stay in New York City!
Email
Extra Phones

Fax: (212) 243-0900

TollFree: (866) 486-5565

Phone: (718) 730-6000

Phone: (212) 685-4800

Payment method
amex, cash, debit, discover, master card, visa
Price Range
$$$$
Neighborhoods
Midtown Manhattan, Rose Hill, Kips Bay
AKA

Hotelroom.com

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Other Information

Price Range : Above Average

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