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01/19/2015
Terrible experience today at Station Place Café! We pulled off the road for lunch with 4 adults and 7 children and found the restaurant. We must have overwhelmed the owner (though seating was more than sufficient for this size group) because the first offense came when we ordered a bagel with butter and cream cheese and was told, "nothing complicated". Really, putting both butter and cream cheese on a bagel is hardly what I'd call challenging for a restaurant. It only got worse from there... The owner made several disparaging remarks to us and about us to other customers. After waiting 15 minutes for MOST of the bagels (1 topping only!), the kids were served but were finished eating long before the adults were served their pre-made tarts, soup and packaged salad. When the last bagel was brought out- cream cheese only- it was missing the cream cheese and had butter on it. When we corrected the waitress, the owner chimed in with, "just put the cream cheese over the butter, they won't know the difference". What?? Now I'm pretty frank about my children's behavior and will admit when they are not at their best. However, this group of 7 kids remained in their seats, played word games at the table and kept their voices to reasonable levels. That did not stop the owner from telling us that if we were going to come in with such a large group, then the children should at least behave themselves! My girls were horrified at how she spoke about them and were confused and ashamed by her comments. We confronted her at the end of the meal and was met with yet more rudeness. No apologies, she continued to blame us for coming to her restaurant with some many people. Must be doing very well if she's able to turn away a single seating of 11 people. I've honestly never been treated so poorly in a restaurant.
Details
Phone: (860) 542-2555
Address: 10 Station Pl, Norfolk, CT 06058
More Info
- Extra Phones
Phone: (860) 542-7627
- Categories
- Other Information
Cuisines: Cafeterias, Coffee House
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