Pioneer Dental Inc

If you are an HMO patient don't even bother coming to this scam artist. From the moment I stepped foot into this office I was told that it was $50 for an emergency visit. When I called to make the appointment the receptionist never disclosed that there was an extra fee. I asked when I would be seen had a I made a regular appointment and she said November. I could not believe my ears... 4 months to see a dentist. I paid the amount because I really need to have my tooth seen but I also told her that I had some sores in my mouth and could he look at those too. She said yes. I figured if I was going to be seen I should get everything looked at once I was there. Once I was called the dentist never took an x-ray or even looked at my tooth. He started to rattle off amounts for crowns and then I asked what about the sores... He said I cannot look at those today you will have to make another appointment. I told him that his receptionist had said he would look at them and he rattle off that I had gum disease and that would be about $200 for each quadarant... approximately $500 for gum treatment and $550 for the crown. Mind you that he never even examined me or took x-rays. He just busted out his calculator and said that people who chose HMO insurance just don't know what they are signing up for... I have never been treated like this. I will be reporting them to my insurance as well as the better business bureau.

Customer service was great by the staff and the dentist was honest.