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Reviews
08/27/2014
Love there egg drop soup and one of the comments said there is dog meat there is no such thing so stop saying that
08/17/2013
Good food. Never been disappointed. Especially fond of the sweet n sour chkn/shrimp combo. There may be a line but its worth the wait!!
07/30/2012
I THINK THEY RE-USE THE FOOD that is not eaten!!!
We (as a company) WERE doing a lot of lunch business with this restaurant. Every week - multiple meals. We would call orders in and pick them up and made sure to tip the girl every time. She was always happy to see us, called us by name and was very friendly. Today, we called our order in and when we got it back it was not correct. My credit card was charged an extra $8 as well. I called and said that they had given us an extra #2 meal. She stated that we ordered 2 #2's. I said No that we only wanted one and perhaps she misunderstood. She wanted me to bring the meal back and she would credit my card. I told her that I didn't have time to go back over there. I patched her over to the girl that actually did the ordering for us (an ex-waitress herself), and even after talking to her she insisted the food be brought back and would not just give me a $8.00 refund on my card! Long story short - I brought the food back, she gave me a credit. I tried talking to her about this and she wouldn't even look me in the face and said "oh well I do what I have to do." I told her it concerned me that they were so adamant at getting the food back. I stated it concerned me that they re-use the food. She brushed me off totally turned her back on me and walked away. I told her that they just lost our business. She did not care a bit. Personally the customer service is beyond poor - they do not care about your business - but now we have the "heebie-jeebies" that the food is re-used. Make up your own mind - but we will never give them any business again.
Details
Phone: (248) 544-1021
Address: 8410 W 9 Mile Rd, Oak Park, MI 48237
More Info
- Payment method
- discover, mastercard, visa, amex
- Categories
- Other Information
Cuisines: American, Chinese, Barbecue, Asian
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