More Info
Ace The Helpful Place
- General Info
- Ace Hardware is committed to being the Helpful Place for hardware, plumbing, tools, grills, garden and more by offering our customers knowledgeable advice, helpful service and quality products
- Email Business
- Extra Phones
Fax: (510) 530-6835
- Brands
- Black&Decker, Clark+Kensington Paint, Craftsman Tools, EB Stone, FoxFarm, Val Spar Paint, Weber
- Location
- Located in the heart of the Laurel District on MacArthur Blvd between High and 35th Ave
- Amenities
- Keys made, Lock re-key, Rug Doctor Rental
- Other Link
- Category
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
05/27/2022
There was a change of ownership about 4 years ago and it is for the betterI suspect that the old owner wa burned out. So far there has been a lot of improvement in the service and attitude. We need a local hardware store this store has good management now.
11/12/2016
BUYER BE AWARE!!!
I purchased a pair of pliers that their employee picked out at 10:50am. I went back to the store around 2:30pm and wanted to exchange them. I was told they didn't take back tools. The cashier stated that the person that rang me should have told me that, and written on the receipt, no returns. Which neither happened. I wanted to exchange them for another item at a higher cost and asked to speak to a manager. The lady that I spoke to was very rude and said I couldn't exchange them. I stated I would just dispute it with my credit card company. She said that didn't matter and they would dispute it and I would lose. I walked out to my car and 3 employees followed me out and took my picture, front and back picture of my license plate. They treated me like I was a criminal. Ii'LL NEVER SHOP AT THIS STORE AGAIN AND GIVE THEM ANY OF MY HARD EARNED MONEY.
After I placed a complaint with Ace Hardware I received a call from someone name Jenny that was rude, and wasn't willing to take back pliers. I asked her how to spell her name for my records and her reply was to look it up.
01/21/2008
this is a great neighborhood hardware store with a friendly helpful staff
Details
Phone: (510) 530-1966
Address: 4024 Macarthur Blvd, Oakland, CA 94619
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