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- discover, visa, all major credit cards
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- Olathe Pointe
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- Olathe Pointe
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Reviews
11/23/2017
I have been going to Tina for 6 years and the service is always 110%. I have never had a bad experience and I’m always pleased with my results.I am able to make an appointment or walk in and be serviced . Athe staff is very polite and attentive. I would recommend Tina to anyone which I always do.
11/18/2016
I go in to get a fill for 18$ when it come time to pay its 20$.I ask why am I getting charge 20$, they always lie & say they use pink fill. I no what pink fill looks like. If you are going to charge more than the price list I think i should be inform of that.
08/04/2012
I go here quite often for pedicures. The staff is friendly and each person I have gotten give great attention to detail. I have had many ho-hum pedis at other places and I keep coming back to The Nailery. Quite a few times I have gotten other decorations on my toes and they are all great artists! The prices are competitive too...so for the quality and service they can't be beat. Clean environment, attentive staff, overall my first choice for pedis everytime!!
10/07/2011
I came with a friend on Sunday while visiting from out of town and we both got a full set and a pedicure done. The staff was great, very friendly and we got in right away without an appointment. They're very clean and well organized but the quality of the work left a lot to be desired. The pedicure seemed a little over priced for what you got, and as far as my set not all of my nails came out to be the same length and width and one is even a little crooked. Some of my tips are considerably thicker than the others, more than a few of them looked like they'd been on for a week or more (like they were going to need a fill sooner rather than later), and almost every nail has a lot of tiny air bubbles. I've barely had them three weeks and already one is almost ready to fall off. While I had a good time with my friend and the staff were all very friendly the quality of their work was pretty poor.
cc0811, please accept our apologies for the lack of quality you received. Your issue was discussed and reviewed by management and this problem related mainly to a particular individual as we got similar concerns by other customers that they worked on during this period of a few weeks. This individual was still in their probational employment period. They worked with us for a few weeks before we refuse to sustain their employment. We later found out this individual came from a salon that was temporarily shut down by the state board. We now believe they were waiting til their normal place re-opened so they didn't show as much concern with our customers. This is no way an excuse for the lack of quality you received but rather that it became obvious this individual did not belong within our establishment. We didn't have the time nor inclination to try to break poor habits developed in what was likely a substandard environment prior to working with us. We would love the opportunity to make it up to you the next time you are in our neck of the woods. If not, thank you for helping us become better.
Details
Phone: (913) 538-5770
Address: 14957 W 119th St, Olathe, KS 66062
Website: http://thenailery.com
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