Emerald Roofing

We had a great experience using Emerald Roofing for our new roof! We chose them because they offer a lifetime warranty on their workmanship, which was very important to us. We found they were very easy to do business with, and our project manager was very knowledgeable. The crews worked fast and were conscientious of our property. They did such a good job of cleaning up that when they left, the only way we knew they were there was our beautiful new roof. Highly recommend!

We used Emerald Roofing in the summer of 2018, and couldn't be more pleased with their service. When our roof started leaking after a windstorm, we called five companies for estimates, and all but two told us they didn't believe our roof would be covered by insurance, quickly threw a bid at us, and ran out the door.

Emerald was one of two companies that told us that because our roof had organic shingles, it was not legally repairable, and thus we might have grounds for a claim. The other company's representative told us that not only would we have a claim for our roof, but that he could "guarantee" (a direct quote) our insurance company would pay for all new siding and gutters as well - literally promising a whole new exterior because our leak was roofing. When we asked our Emerald representative his opinion, he told us that he seriously doubted that was appropriate for the circumstances, and told us that if we felt we needed to pursue that avenue, to feel free - but that he wouldn't feel comfortable making such a statement.

Well, when things sound too good to be true, they typically are. After meeting with the insurance adjuster, we learned that not only were we not getting all new siding (the other company rep said our siding was no longer manufactured - which would've been necessary to get it all replaced - and that just straight up wasn't true), but that our insurance policy had changed without us realizing it, and that metal attachments (i.e. gutters) were no longer covered under our policy! It was obvious to me at that point that the other company had overpromised in an attempt to edge out their competition, as it's pretty enticing to think you're calling about a roof repair, and someone tells you that you can have a whole new exterior! I was so turned off by this sleaziness that I decided to call Emerald back, and ask them to do the work.

And I have absolutely no regrets. Since my insurance company was only covering a part of the repairs I needed done, Emerald went the extra mile and found options and a plan to fit my budget. The installation was painless, the new roof looks great, no more leaks, and a big lesson learned. Thank you, Emerald, for having integrity! If you are looking for a roof or other home exterior work, I can't recommend Emerald enough!