More Info
- General Info
- Start your trip with Avis Car Rental in Ontario. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free.
- Email Business
- Brands
- BMW, Chevy, Ford, General Motors, Honda, Hyundai, Jaguar, Kia, Land Rover, Mazda, Mercedes, Mitsubishi, Nissan, Stellantis, Subaru, Tesla, Toyota, Volkswagen, Volvo
- Payment method
- cash
- Location
- La/Ontario Intl Airport
- AKA
Avis Car Rental
- Other Link
- Categories
GalleryView all (2)
Reviews
03/17/2012
After having already pre-paid for a car rental which included $70 in fees/taxes, my rental contract was upcharged $150.26 for liability waiver, facility fees, and related taxes for which I denied at the counter. I had indicated that my own insurance covers my liability and I have additional coverage provided by the credit card I used for the rental. The agent then had me sign multiple times for these items without her indication, adding the additional $150 charge to my credit card. After multiple attempts by phone to remove the charges, I was told repeatedly that because I had signed for the fees, I would not receive the credit I was asking for. The agent clearly remembers me and realizes that an error was made, but because I had initialed each response on the agreement where the agent had indicated, her managers believe that it was my intention to accept coverage only to expect my money back after returning the car undamaged. Avis has clearly indicated that I am not a customer, but rather a thief for expecting a refund on unsolicited charges. My experience didn’t include ANY of Avis’ values, mission, or vision. Beware!
Details
Phone: (909) 390-1441
Address: 3450 E Airport Dr, Ontario, CA 91761
Website: https://www.avis.com/en/locations/us/ca/ontario/ont
More Like This
- Enterprise Rent-A-Car
3450 E Airport Dr Ste 400, Ontario, CA 91761
- Payless Car Rental
3450 E Airport Dr, Ontario, CA 91761
- Hertz
3450 E Airport Dr, Ontario, CA 91761
- Budget Car & Truck Rental
3450 E Airport Dr Ste 200, Ontario, CA 91761
- Exotic Car Collection by Enterprise
3450 E Airport Dr, Ontario, CA 91761
- National Car Rental
3450 E Airport Dr Ste 300, Ontario, CA 91761
- Alamo Rent A Car
3450 E Airport Dr Ste 300, Ontario, CA 91761
- Thrifty Car Rental
3450 E Airport Dr, Ontario, CA 91761
- Dollar Rent A Car
3450 E Airport Dr Ste 100, Ontario, CA 91761