More Info

General Info
Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the Sony, Toshiba, Apple, Philips and Hewlett-Packard brands. In addition, its stores provide accessories, books, CDs, DVDs, musical instruments and electronic toys. The retailer s stores offer the Reward Zone program and gift cards of several denominations. Additionally, it sells products under the Best Buy, Audiovisions, Future Shop, Geek Squad, Jiangsu Five Star, Magnolia Audio Video and Napster brands. The retailer supports various community-based organizations, such as the United Way, American Red Cross, and Boys and Girls Clubs of America. It works in partnership with the National Council of La Raza to support the Emerging Latino Leaders Scholarship Program. Best Buy has annual revenues of more than $40 billion and employs over 150,000 staff members.
Brands
Boston Acoustics, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
Neighborhood
Owings Mills
Categories
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Reviews

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KC
K C.

12/29/2016

Overall
Selection
Service

Worse Customer Experience Ever. They try to prove the customer wrong before even speaking. I had a phone less than 2 months old and tried to degrade it . the assistant manager is incompetent and Vernita and Stephanie should remember there Station in LIFE...!!!!!! Horrible !! I have spent thousands in this store over the year and will never return!!!

TC
Tatiana C.

11/20/2012

Overall
BAD Customer Service

No one is ever available to assist customers in any department & you have seek for a rep. This time they were standing all over the place in the printer department laughing & joking. Two asked me did I need help & were having a personal conversation one left & said he was hungry & asked the other to help as he was typing in my printer that I had bought for the correct ink cartridge. Seriously I could've done that. Then stopped to have another personal conversation, checking his cell phone & answered it. I left. Won't get my money. I'm a silver member won't shop there again.

Details

Phone: (443) 394-0620

Address: 10400 Owings Mills Blvd, Owings Mills, MD 21117

Website: https://stores.bestbuy.com/md/owings-mills/10400-owings-mills-blvd-1436.html/?ref=NS&loc=ns100

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