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True Blue Maids of Pasadena offers excellent customer service and deep, effective cleaning
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KL
Kai L.

06/28/2017

Overall
Expertise
Professionalism
Promptness

The owner, and all her employees truly hands down such sweet nice people, who do a great job! My wife and I hired them to do a deep cleaning on our new home and they did a splendid job. They cleaned everything we asked and everything was spotless, literally could eat off any surface! They were so good we decided to renew their service once a month.

After their second visit now they are worth their weight in gold. Again everything is spotless, ladies were so sweet to the animals in our home even playing with them!

Really, if you're not using their service to clean your home you're crazy! The owner is prompt with replies, great at scheduling and is very prompt to reply! The ladies who come to clean are always so sweet, i wish they'd stay to hang out when they're done! :)

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JE
Jennifer E.

02/29/2016

Overall

I didn't have a problem with TBM, I found the staff very friendly and Lynette very helpful, until I approached her about the fact that her maids damaged a fairly new rug in my house. The vacuum chewed up the entire corner of the rug to the point where it can't be repaired. When I brought this to Lynette's attention, she said that her insurance (which she boasts about on all their advertisement) actually ONLY covers repairs! So not only did she insist that I still pay her the full amount I owed her, but she was very rude and unprofessional on the phone (when I refused to waste anymore time on the matter by letting her come and take pictures for an insurance claim that only covers repairs for an irreparable rug). Must have caught her on a bad day, but there's never an excuse to treat a customer poorly. So try TBM if you like maids who clean around things and you're okay with insurance coverage that will only pay for repairs on the items they break. Beware!!!

mac001

02/26/2013

Overall

We have been enormously happy with Lynette's family owned and operated True Blue Maid Service of Pasadena. We always look forward to the twice a month service she provides. She does a fantastic job with her highly detailed cleaning, and eco-friendly supplies. The house is always spotless and smells great after each cleaning. True Blue has been affordable, professional, always communicative, trustworthy, and accommodating to any special needs. She really knows what she's doing, we never have to worry about something being overlooked or missed.

duncan_s

11/10/2012

Overall
Super family business Polite...

Super family business

Polite, professional cleaners

Reasonable rates

Open Saturday and Sunday!

Found them through The Pasadena Chamber of Commerce



True Blue Maids has cleaned for me and girlfriend many times in the past 2 years, each time they are awesome.

rnmaggie

04/13/2012

Overall
Altadena house cleaning at its...

Altadena house cleaning at its best! I found True Blue Maids at YP.com I have hired them for twice a month cleanings and they have been doing an excellent job. The cleaning crew brings all the products, I like that they use Green cleaning solutions. They get to work right away, they are honest and reliable. They are a great altadena, local business.

Overall
I am a busy working Mom. My ho...

I am a busy working Mom. My house needs attention on a regular basis this is where True Blue comes in. They are a great find, a family that provides personalized ECO cleaning. They are super with my dogs and leave the flooring vacuumed and polished. My bathrooms smell and look super clean each week. They are easy going and work very hard. I am happy to give this family an excellent review. BEST IN PASADENA!

helenw.ucla

12/11/2011

Overall
True Blue Maids is far better ...

True Blue Maids is far better than any other service we have had in the past! I signed up for weekly service a year ago and they have been the most dependable service. They are a friendly, family cleaning crew. I like that they open my curtains and wipe my windowsills. GREAT WEEKLY SERVICE!

kaykaybee

04/22/2011

Overall
I found True Blue on YP, I tho...

I found True Blue on YP, I thought I would give them a try and I am glad I did! I was in desperate need of a "Spring clean". I usually hire Merry Maids for this type of cleaning but decided to give this family business a try. I liked that they are from Pasadena and they are licensed. They checked out my home and gave me a GREAT quote almost half of what Merry Maids have charged me in the past. They brought all of the cleaning stuff and I watched them move my furniture to vacuum and they even did my dishes. I like the BONA they used on my wood floors. I am very happy to write a good review for this business, this family business is polite, honest, and easy to work with.

Details

Phone: (626) 466-8488

Address: E Colorado Blvd, Pasadena, CA 91101

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