Walter S. Hong, DDS

I had a cracked tooth that went critical on me. It was infected and causing a lot of pain. The time for an extraction had come.

I called Lake Shore Family Dental (https://www.smilepasadena.com/) at around 11:30 AM, and I was in a chair by about 2:30 PM. I found the practice through yellowpages.com.

Gretchen, the young lady who works reception, was great. She and the practice accommodated my privacy concerns. The short of it is, I don't share my data. I refuse to be "the product", I refuse to be classified, and I refuse to be part of another data breach. I know I am not easy to work with in this area.

My technician was a young lady named Joy (if I recall correctly). She took the X-ray for the doctor. She was a very good conservationist as we waited for the doctor. She must be a saint if she put up with me for the 15 minutes or so we waited. (Remember, this was an unscheduled, emergency visit).

My doctor was Dr. Lam. Dr. Lam was incredibly proficient and patient with me. He immediately numbed the gum line, and then waited before the awful needle. He waited an adequate amount of time before extraction to ensure the area was numb. Extraction occurred without incident.

It was very enjoyable speaking with Dr. Lam. He was happy to talk about his training at University of Maryland. We also had some fun speaking about student loan debt that crushes graduates in the US's pursuit of the commoditization of its students and college grads.

I really enjoyed the practice, and speaking with Gretchen, Joy and Dr. Lam. I would highly recommend the practice and Dr. Lam to folks looking for an exceptional experience at the dentist office.