More Info

General Info
Visit Metro by T-Mobile at 9475 Roosevelt Blvd for unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Our friendly staff will walk you through our best prepaid plans with unlimited talk, text, and data. Call (267) 272-7138 or drop by today!
Extra Phones

TollFree: (888) 863-8768

Phone: (215) 698-7100

Payment method
amex, company card, debit, discover, master card, visa
Location
Grant at One
Neighborhood
Northeast Philadelphia
AKA

Metro PCS DF Wireless

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
RS
Rose S.

11/05/2014

Overall
unprofessional employee with blue eyes

I went in asking for help and she was rude and obnoxious. Not at all professional or friendly. She did not care to hear what i had to say. Kept talking over me. I recommend she take up proper customer service etiquette and some manners would do her some good.

MT
Meryl T.

02/04/2014

Overall

I recommend no one goes to this store. The person that is handling the customers is not at all customer friendly. She is rude and has no desire to help. For all the question we ask, her answer is "I don't know". Metro pcs management really need to evaluate who they are hiring to represent their service. We bought a cell phone from this location. When we came to charge the cell phone, the charger is not charging the phone. We told the lady about the the defective charger, she was the one that sold the cellphone to us. She completely dismissed and accused us of damaging the charger. If she has not power to help, she could have told us. Instead, she chose to be very rude and inconsiderate. I am now considering changing the service all together. Based on the level of service I received, it does not even worth one star.

Details

Phone: (267) 272-7138

Address: 9475 Roosevelt Blvd, Philadelphia, PA 19114

Website: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-philadelphia-pa-10292460

People Also Viewed