Lineberger's Tree Services Inc

We had 5 trees removed and two new ones planted. Brent and his crew were excellent in every way. Highly recommended!

We appreciate you taking the time to view reviews about our company, Lineberger's Tree Service. I am Beverly Lineberger, the president of the company. I am writing the review message in response to Mr. Vaughn's previous review about the bounced check. I am the person who interacted with him. Here are the facts: We were approached by HIM while working, we provided him an verbal estimate based upon our operating expenses to complete his project on the spot for a very small $300 project, he verbally approved te estimate, we completed the project that day, he wrote a check. At that time he did not express any dissatisfaction, nor did he request a written estimate or receipt. Of course, there will always be someone willing to do a job for less if they are hungry enough for work. Are they properly insured, do they carry workers comp to protect their employees in te workplace, are they a certified arborist or TCIA certified? We are a local company that operates in our own backyard, so our reputation is crucial to our 20+ year success in the area.



It wasn't until he contacted us to resolve a bad check that there was a problem. He did apolgize and then requested that we waive the NSF fee that the bank charges for a returned check. When we declined to do that, he became belligerent and unprofessional as a customer. We did not feel we should incur that expense on his behalf in such a small job where we were making zero profit. It is unfortunate that it can be twisted into a negative review for our company. However, if you are considering our company and would like references. We I'll provide you as many a you wish from our 5000+ customer base. We strive to have satisfied customers, but as anyone in business knows, it is not always possible. We appreciate the opportunity to work with you and welcome you to request references. I wish Mr. Vaughn a blessed life and happiness.

Lineberger's was working at my neighbors house and i needed only one tree removed so i hired them on the spot. As i have learned since, they were 50% higher than the competition, and took advantage of the fact I was in a hurry. They also never provided a written estimate or a final invoice.



The service was performed in a satisfactory manner so no complaints there. I was running late for work so i cut them a check which was from the wrong account.



Upon learning that the check bounced from the bank I immediately contacted Lineberger to make it right, before they even realized there was an issue.



Upon contacting them and agreeing to pay the returned check fee, the President of the company told me the following: "you cannot seem to manage your banking issues" and that " you should tell my neighbors that you bounce checks". Direct quotes from the email sent by the President of the company to me.



I have never been treated in such a disrespectful manner by anyone in my life.



I advise you to steer clear of this company, not because of the service, but because they do not value their customers at all.

After doing due diligence (reviewing tree cutting services on Yellow Pages, Citysearch, and BBB), plus talking to referrals, we settled on Lineberger Tree Services. We definitely made the right choice.



We had about 9 trees (all taller than our house and roughly 10-14 inches around) that we needed removed. Brent sounded confident while talking to me about how his crew would handle the job, explained how they'd prevent damage to the trees we just wanted trimmed, and made suggestions on how to protect our lawn while they performed the work.



He and his crew arrived at 8am (complete with chipper, stump grinder, and crane). He had a crew of 4-5 guys). Two guys did the climbing while the others handled other chores. They lifted trees out of your yard, between blooming pear trees, and even over our house at times. Not one thing was damaged. He (Brent - the owner) originally estimated the job at 1.5 days, but they were done in 7 hours! Also, they are fully insured (workers comp and general liability).



They did a great job cleaning up as well. I'd highly recommend this company. You can't go wrong!!