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Hometown Deals - Hometown Service

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General Info
Southern States Nissan is an exclusive Nissan dealership that offers a range of new and pre-owned luxury and passenger cars and sport utility vehicles. The dealership s inventory of new cars and sport utility vehicles includes the Nissan Altima, Armada, Maxima, Murano, Pathfinder and Sentra. It also offers the Nissan Frontier and Xterra. The pre-owned vehicles include cars and vans of various makes, including Chrysler, Mercury, Chevrolet, Ford, Hyundai, GMC and Suzuki. Southern States Nissan has service and parts department that provides various automobile repair and maintenance, and minor and major engine repair services. It also offers scheduled maintenance services and facilities for ordering parts and accessories online. Additionally, the dealership provides various financial services, such as loans, payment estimators and leasing information through certified lenders. The dealership is located in Raleigh, N.C.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (919) 832-3213

Service: (919) 833-5733

Brands
Nissan
Payment method
financing available
Location
Located on Wake Forest Rd, just inside the I-440 Beltline.  Near the intersection of Wake Forest Rd and Six Forks Rd.  Near Costco, North Hills Mall and Duke Raleigh Hospital
Neighborhood
North Hills
Categories
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Reviews

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RB
Review B.
Edited: 02/08/2017
Overall
You listen!

You guys "listened" & responded accordingly, which I thought was great.

gbppangel

07/02/2012

Overall
Don't buy the extended warrant...

Don't buy the extended warranty package or the service package from them!!!



They messed up my paperwork so my warranty expired before the date of purchase and my service package was a lower level than they said it would be. They said it was the old finance manager's fault but they've had 3 or 4 since then and I still can't get it straightened out. Last one tried to blame Nissan for not catching their mistake.



When I was in the dealership and asked to speak to a general manager they gave me a guy who said he'd been working there for 3 weeks and was not the general manager. I was then told that was the highest person I could talk to at the dealership.



I've been fighting them for 14 months about it and they told me I could have an $8 refund before they stopped returning my calls.



Don't want anyone else to be out of $1000 like I am.

biff60

06/05/2012

Overall
It sounds like they make every...

It sounds like they make every employee write a positive reveiw. I AM an actual customer and went for an oil change and came out paying a third of the cost in "shop fees".

ressiepooh

11/12/2007

Overall
Can you say rude!

I had the worst experience at this dealership. I had a salesman act like I wasn't there. He clearly saw me walk in the showroom. I guess they don't like making money. You can't treat potential customers like this.

Details

Phone: (919) 839-7481

Address: 2511 Wake Forest Rd,, Raleigh, NC 27609

Website: https://hyundaiofraleigh.com/contact

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