More Info
- General Info
- Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Randolph, NJ Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
- Email Business
- Extra Phones
Fax: (973) 366-3514
TollFree: (800) 621-8545
Phone: (973) 607-2764
Phone: (973) 366-3064
- Payment method
- discover, master card, visa, amex, cash, company card, debit, diners club
- AKA
Midas Auto Service & Tires
- Other Link
https://www.midas.com/newyork/store.aspx?shopnum=4965&dmanum=620
- Categories
GalleryView all (2)
Reviews
12/02/2014
My rear defroster does not work, so we went to Midas to get it fixed. Given our work schedules and commutes, my husband and I could only get the car in on a Saturday. They told us they 'do not diagnose' on Saturdays.
A few weeks go by and we finally have a chance to drop the car off on the Friday after Thanksgiving. We get a call on Saturday evening saying that they had just figured out that the problem as something electrical. (diagnosed on a SATURDAY!) Apparently, their electrical guy only works on weekdays, so he would have to come in on Monday to fully diagnose the problem. They did not give us an estimate or anything, but we figured we needed it fixed so we told them to go ahead. We also asked for a new pair of wiper blades.
Monday rolls around, and my husband has a half day. He hasn't yet received another call from them, but figures that they've already had the car for four days, so he would check to see if they'd made any progress. They had not. They claimed replacing the part would cost $200, and that the man hours ($95 per hour) would be $500-600 more.
My husband said we would think about it and that we needed the car. They then told him they had to finish putting the car back together, and he waited for about 15 minutes. They failed to put back several panels. They also charged us $40 for the wiper blades. This has BY FAR been the worst experience we've ever had with a mechanic.
Details
Phone: (973) 366-1663
Address: 363 State Route 10, Randolph, NJ 07869
Website: https://www.midas.com/newyork/store.aspx?shopnum=4965&dmanum=620
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