More Info

General Info
Welcome to Big O Tires, The Team You Trust! Our legendary friendly service here in Reno, NV keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Dont let the check engine light or a flat tire slow you down! Visit Big O Reno for honest, worry-free tire & auto service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (775) 746-6923

Phone: (775) 787-6927

Brands
Eagle Alloys, Falken, interstate
Payment method
check, amex, cash, company card, debit, discover, financing available, master card, visa
Location
Ridgeview Plz
Neighborhood
McQueen
Categories

Reviews

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JV
Johannes V.

08/12/2010

Overall
Very bad customer service!!!!!!!!

I had them install 2 new tires on my Celica a little while ago. I started loosing air in one tire so I thought I had a punkture and took it to big o cheeters and they wanted to charge me $20 so I went to discount tires and they fixed it for free and told me big o cheeters did a sloppy job of mounting the tire. Needless to say a week or so later the other tire started loosing air and so I took it again to big o cheeters and they told me it will be $20 to fix THERE error!!!!!!!!!!!!!!! I guess that is how they do bussines, They make errors and charge you $20 a shot to fix them......I will not go back to Big o cheeters again, I will from now on drive the 12 miles to discount tires for all my tires needs. Never had a issue at discount tires but have had a problem everytime I used big o tires.

claimed iconBusiness Response02/24/2011

Every new tire we sell there is never a charge to do a repair. in regards to mounting a tire there is no "grey" area or "sloppy" mounting job.If it was a mounting "error" it would have been a problem instantly and would not have been awhile later. if your wheels are experiencing flaking or corrosion from bead area, than we do offer free repairs/bead sealing on every tire we sell. It cant be the fault of ANY tire or ANY tire store for a wheel that is the cause of a leak from continued corrosion. We at Big O tires strive to prevent any instances like this and inform customers of possible problems that may occur from pre existing wheel conditions, and try to prevent them from happening.

This listing has been claimed by a business representative.

Details

Phone: (775) 787-3222

Address: 5130 Mae Anne Ave, Reno, NV 89523

Website: http://www.bigotires.com

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