Roc Express-Urgent Care

There is both good and bad in this review. Due to character limit for reviews, I'll skip the good.



On their website they call themselves an “urgent care for bones and joints”. They are not an Urgent Care – the statement on the website is grossly misleading. They are a walk-in clinic. You'll see this when you get the insurance bill. For us, billing like that proved to actually be more expensive.



For simple bone fractures you will most likely see a physician assistant, not an orthopedic surgeon. You will be billed for a specialist visit even though you have never seen a specialist. During follow up visits, you will be bill for seeing a specialist even if you only see a nurse (or the janitor). You are being billed for visiting a practice owned by a specialist, not for seeing a specialist. This, in my opinion, is a deceptive practice and reflects the greed-filled medical industry that exists in this country.



They don't always do things right. Again, character limit, sorry, can't explain