Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
demona909

02/20/2012

Overall
I received the worse customer ...

I received the worse customer service from this location on February 11, 2012. I ordered from one of their swing managers who was working on the register at 11:06 AM. I ordered a shake, a regular McBites, and a Medium fries. I said my order loud enough that the people behind me in line heard what I asked for. Well when my order was up I got the shake and the McBites but no Medium fries. I asked her about it and she flat out denied ever hearing me telling her about the Medium fries and was unwilling to fix the problem. I was so angry and took my order and left the restaurant and went straight home and reported the problem to the site that was on receipt. They never responded. So I had to report the problem to their corporate website and was answered right away. I learned to always report the problem to the corporate website first. Watch out for that swing manager at this restaurant she may do the same to you.

Details

Phone: (951) 688-1111

Address: 5010 Van Buren Blvd, Riverside, CA 92503

Website: http://www.mcdonalds.com/

More Info

General Info
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, cash, master card, visa
Neighborhood
Arlanza
Categories
Other Information

Cuisines: Ice Cream, Omelets, Cafe, American, Burgers, Hot Dogs, Diner, Fast Food, Yogurt, Sandwiches, Healthy

Good for Kids: Yes

Provided by

People Also Viewed