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        General Info
        Your Electronic Repair Store At iTek Reps, we repair, modify, sell, and purchase various electronic devices. Our first goal is to make sure any item you bring to us leaves the store in better quality than when it arrived. You and your device are the priority. The iTek Reps electronic technicians rely on over a decade of experience to ensure your device is functioning properly. What Happened To Your Phone? We can repair or modify your phone. If you have a cracked screen, and faulty camera, or your charger port doesn’t work, we can fix it! If you walk in or schedule a repair, our experienced technicians will assess the damage, inform you of the cost and what it will take to repair, and ensure you’ve approved everything prior to fixing the phone. We also buy and sell phones; so if you want to change brands, phone types, or even trade for a different device, we’ll work with you to get the best deal possible. A Laptop Means A Lot Bring in your laptop and tell us what’s wrong, and we will assess the issue and inform you of what it will take to remedy the problem. If you have software that needs installed, or your hardware is faulty, we will do our best to make sure your computer works before leaving our store. Whether it’s charger port, CD drive, or cracked screen, our technicians can help you. Tablets And More Tablets are on the rise, and iTek Reps has the experience to replace the glass on most generic brands. If you’ve dropped your tablet, and the glass is cracked, call us. We can switch out your tablet’s glass in minutes, depending on the damage done. Please feel free to call or email us with your questions or concerns, and we will respond in a timely manner.
        Email
        Payment method
        visa, discover, mastercard, all major credit cards, paypal, debit
        Location
        Off 114 and 377 Between Home Depot and the Walmart. Next to Anytime Fitness.
        Other Link

        http://itekreps.com

        Categories
        Computer Service & Repair-Business, Cellular Telephone Equipment & Supplies, Cellular Telephone Service, Computers & Computer Equipment-Service & Repair, Consumer Electronics

        Reviews

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        Andrew D.
        Edited: 09/06/2017
        Overall
        Expertise
        Promptness
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        I have a few gripes with this store:
        1. They are rarely there when I try to stop in: I work 7-4, and I've tried multiple times to stop by at 5 with a sign on the door that they are out and to call the number posted
        2. They don't answer the phone: When there is a sign on the door that says call the number posted I called it to no avail, never got an answer
        3. Noncompetitive Pricing: when I finally was able to catch them at the store, I asked for a quote on a new phone, they said they could get it to me for ~$400 refurbished, I picked one up online new for $220
        4. Really bad offers for old phones: After purchasing my new phone, I wanted to sell my old phone. I know my old phone is worth ~$150 if I sold it on Ebay. I was willing to take a hit on that price for convenience. The associate looked at my phone, commented on how nicely kept it was, tested it and liked what he saw. I was offered $40. You have to make a profit, but you could easily sell it for $175 at a convenient storefront

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        RB
        Randi B.

        03/28/2017

        Overall
        Expertise
        Promptness
        Service

        My son was so excited to have his screen fixed. The price is great and a very fast turn around. The phone is like brand new and he's so happy. I recommend this place to anyone. Great service.

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        Details

        Phone: (469) 237-9131

        Address: 1212 N Highway 377 Ste 117, Roanoke, TX 76262

        Website: http://itekreps.com

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