Pilot Mechanical Heating and Cooling

Furnace went out on Friday, Called them on Saturday morning. Chris promptly called me back and arranged for visit before noon to check out the problem. He went over the furnace, checked it out thoroughly, cleaned and adjusted the fan and the flame sensor. Furnace was back in order and working fine. Chris also gave pointers on checking the furnace and keeping it in good shape. The service call was prompt and very professional. Highly recommend this company to anyone with heating or cooling issues.

I was having a problem with my furnace turning on than shutting off. On April 7, 2016 I called Pilot Mechanical Heating and Cooling. This was my first experience calling and dealing with this company. I spoke to Chris over the phone. I was very impressed by his warm, genuine and polite personality. We set up an appointment the next day. Chris was on time, neat, very polite, and not only did he fix the problem, he took the time to show me and explain what the problem was. He is truly a real gem! I am so glad I called Pilot Mechanical Heating and Cooling. This will definitely be the only company I will call from now on! Thank you Chris!

I am a Rochester Hills homeowner who recently had an issue with my furnace. I contacted Pilot Mechanical and was truly impressed with the timeliness and quality of the service performed. If you are looking for professional and courteous service I would highly recommend Chris and his team to all customers.

Pilot Mechanical is professional in every way including showing up on time! Chris the owner

and staff are honest. You immediately feel a level of trust. They take time to explain the work they performed and advise you if any future repairs may be necessary to avoid any "big" problems. Pricing is always competitive, extremely fair.

Pilot Mechanical has serviced not only my heating & cooling needs, but those of many of my clients. I'm very pleased with all the excellent feedback that my clients give me & can personally attest to the professionalism & high level of service they provide. They are trustworthy - you can be assured that they are performing only the work necessary & not telling you need something done just to make a buck. They have my business from this day forward!

Pilot is phenomenal. I called Chris about our AC tripping the circuit breaker in the mid afternoon and he came out at 8pm that night! Next morning (at 6:30am) I had quote and 3 days later we are up an running with new AC. We have had a lot of work done by various companies over the past year and I can say without a doubt that Chris and his team were the most courteous and professional services people I have ever encountered in my 50+ years! Highly recommend them.

Chris goes above and behind on his work ! I called him up in the afternoon and later that evening he was at my grandmas house to assess her job . The following day he had a new hot water tank installed ! My grandmother was so impressed with Chris and his company . She told me she now has a new heating and cooling guy and someone that she can trust !!!!!! Chris also takes care of inspections on a rental for us to make sure we are running safe every year . Thanks for all the good work u have done for us Chris :)

Stay away from Pilot. Chris asked to replace the furance Motor and Heat exchange at $1400 or the whole system. But Done Heating replaced furance only at $400 to fix my furnace.

My furnace was on the fritz, I called three different places - setting up two appointments, of which zero showed up. I called Pilot, and Chris came out right away. He looked at my furnace, told me what the issue was and it was resolved in short order.



Chris was fair, honest, and most importantly (to me) willing to come out in the late evening to ensure I had a working furnace.

We've been using Pilot Mechanical for the past five years for basic maintenance and up keep and they have always been great to work with. Had to replace an old furnace and A/C and Chris went through multiple options of what we could do and helped us select what was best for our family. Install went smoothly. Chris and his team are very professional and courteous and we will continually use them for any HVAC needs!!