Electrical Solutions & Service Inc

Awesome company and great customer service! by Renae T - 04/07/2014



Amazing company! Rob was a very honest guy who really showed he cared about the customer. He arrived on time for my estimate and thoroughly examined what the problem was. After he assessed, I thought he left and I had another company also come for an estimate. Turns out he actually was getting prices for me in his car because our issue was urgent he wanted to get me the estimate right away, WOW! We had water flowing through our electrical panel from our outside hook-up. We had to have electrical panel moved over and a new wire run over our garage rafters instead of under our slab into our basement. I have been cheated before by other companies who were out for money so I have been leery since. I could tell by Rob's demeanor and insight he was sincere. But just just in case I did get estimates from other companies. I was correct about Rob. He was honest about trying to save me money and he did. One company in town first told me on the phone the job would be $5,000. Then when I told them I was getting other estimates they changed their tune to around $3,000-shady! Another company wanted $2,700. Rob's estimate was a cool $1,700; talk about helping out your customer. We did have some unexpected additions to the cost because of the city inspectors requests/additions. But even for this Rob was very understanding and tried to help out with the cost the best he could to be fair. In the end the cost was $2,000 saving me around $700 and earning my trust and recommendation in the possess. He also was honest about what he could not do which I appreciated. He said he could fix the electrical problem but someone else is going to need to fix the water problem. Because he told me the truth I had someone else fix the water issue so there will be no more water coming into our basement through the old electrical tubing under our slab. I am glad my goggle search brought up this company who I had never heard of before. If I have electrical needs in the future this is the first company I am calling. Thanks so much Electrical Solutions and Services for fixing my problem right and for a fair price.

These guys have been awesome to work with! I called a few different places to get quotes and these guys by far had the best-priced quote and didn't try to up-sell me on unnecessary stuff like some of the other quotes. I asked a lot of questions and they were happy to take the time to explain things to me, so I felt I had a good understanding of the service I would receive and why. The day of service, they were very professional, everything looks and works great. Very clean and thorough. Would definitely recommend and will use them again in the future.