More Info

General Info
Your local Advance Auto Parts at 1614 Penfield Road in Rochester offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!
Services/Products
A/C Recharge Kits Air Filters Alternators Battery Installation Battery Recycling Brakes and Rotors Car Batteries Charging & Starting System Testing Engine (OBD-II) Code Scanning Loaner Tools Motor Oil Spark Plugs Windshield Wipers Wiper Blade Installation
Brands
Bosch, Carquest, DieHard, FRAM, Trico, Valvoline
Payment method
check, cash, amex, discover, master card, visa
Associations
Autopart International,Carquest Auto Parts,DriverSide,MotoLOGIC,TECHNET Professional,WORLDPAC
Categories
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Reviews

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rochester1

10/30/2013

Overall

I'm a long time fan of AAP. Better parts and selection than their direct competitors, better sale prices too in my opinion. This store is garbage. Consistently poor customer service from employees with attitude issues. I've watched them take shots (verbal, of course) at customers in the parking lot and converse with each other about plans rather than do anything work related. Requests for assistance are met with eye rolls. Store is not properly organized/stocked like most AAP locations. AAP corporate failed to even reply to a notification about the operating procedure at this store which is, of course, their right. It's then my right to choose whether or not to shop at their stores any more. Their competitors (which are plentiful 10 minutes in any direction) are getting a lot more of my business. Penfield deserves better.

jcow

11/16/2011

Overall
I'm a regular

Usually Great help, and always a great inventory... If they don't have it they can usually get it with in a day or two

Details

Phone: (585) 586-8569

Address: 1614 Penfield Rd, Rochester, NY 14625

Website: https://stores.advanceautoparts.com/ny/rochester/1614-penfield-road

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