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- BBB Rating
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TollFree: (800) 743-2110
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- amex, check, debit, discover, all major credit cards, visa, mastercard
- Neighborhood
- South Wedge
- AKA
South Wedge Properties LLC
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Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
Horrible, horrible management. I stay at the Genesee address. They literally do the bare minimum necessary to call themselves a
management company. They do nothing to quiet noisy tenants, who literally smoke weed all day and blast loud music, television and voices all night with no repurcussion. the washer machines and/or dryers are always broken, and they literally NEVER shovel snow so you can park until everyone complains. Furthermore, there is sometimes no parking available anywhere and becomes a game of musical chairs. If you don't complain everyday, you get nothing done. the only benefits are: its close to UR if you are a student maintenance, when called is timely and effective, and its cheap. I guess you get what you pay for.
12/04/2015
Pass this property management company and keep looking. The rental agent told me she was going to meet me 2 times and never showed. Then the 3rd time she finally showed and had a cigarette and talked about her animals the entire time. Very unprofessional. I decided to go with Morgan properties. Super happy!!!
06/18/2015
Great management company. I have never had any issues with getting any maintenance issues addressed and they allowed me to have my 2 dogs with just a fee down and nothing additional monthly! I love my apartment and the rent is cheap for this area.
11/26/2012
Find another property management company. In dealing with trying to assist two military veterans, relocate from Hawaii to Rochester I found this company to be inconsiderate, unhelpful and unwilling to assist two veterans. Requesting a security deposit plus first and last months rent because they were in Hawaii and unable to view the property is uncalled for. They were willing to be interviewed, sign a lease, send references, prepared affidavit and whatever is necessary to have the same consideration as someone renting the property who lives in Rochester (apparently only a one month security deposit is necessary if you personally view the property - which was impossible for them as they live in Hawaii), but this company would not even take into consideration that possibility. I would not recommend this company. Such a shame that consideration or assistance could not be afforded our military veterans. Shame on you!
Details
Phone: (585) 413-3760
Address: 268 Sanford St, Rochester, NY 14620
Website: http://www.myprettyhomes.com
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