More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (972) 722-2837

Payment method
insurance
AKA

Highland Meadows Health and Rehab

Category

Reviews

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HP
Heather P.

05/22/2018

Overall
Expertise
Facility
Professionalism

Im really shocked about the other ratings. My Dad was here like the last 6 months of his life. He was NOT an easy patient due to some brain damage from strokes. Those final years he had been in approximately 6-7 different facilities. None even came close to being as good as this one. Nobody’s perfect but they tried really hard and treated my Dad better than any other one. The staff cares and the owner cares. It’s the only privately owned facility Ive encountered and that made a big difference. He had staff that cared for him like we would instead of like they hate their jobs. They have cameras down every hallway so there’s a record of how often patients are being cared for if you have a concern. I’m eternally grateful we finally found a descent place for him. 2 prior places almost killed him from neglect and non-skilled staff. Thank you to all the staff at Highland Meadows for the wonderful care you provided my Dad at the end of his life.

BW
Brian W.

10/09/2017

Overall
Expertise
Facility
Professionalism

Had a great experience here! Notnsure about what the others are saying. Did rehab here. Everyone was kind. The building was clean. Lori amd Marlene dont work there. Not sure who they are. I dealt woth the owner and his son. Local peope thay really do care. Thanks to Gracen and the rehab team. They got me back on my feet after major surgery.

DW
Dave W.

02/07/2017

Overall

I was hired to provide service and they will not pay or even answer my calls. Everybody is always "out today."

JH
John H.

09/10/2016

Overall

Don't ever bring your elderly here they serve bad, spoiled, rotten food. All this place cares about is your money instead of taking care of anyone.

BS
Barbara S.

09/03/2016

Overall

Don't let anyone go to this facility. My mom has not being antibiotics or pain medicine. She has a several infection that could kill here and no one cares. She was to receive by now three doses and still nothing is done. She called them by a button to help her go to the bathroom and no one came and she wet all over self. What kind is this? Not the service anyone should be going through. I can't rank this facility because no one should go here.

Details

Phone: (972) 722-7408

Address: 1870 John King Blvd, Rockwall, TX 75032

Website: http://highlandmeadowshealth.com

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