Blue Moon Auto Inc

Worst experience of my life. Imagine my dismay when I called after 2 weeks to inquire if my car was ready to discover the telephone estimate for repairs had gone from "somewhere around $5500.00" to $7800.00+. The manager was hostile and uninformative when questioned about this. When I asked about my parts , he said, we don't save parts. I originally selected Blue moon because they did both engine and air conditioning work. After having my car towed there, I called several days later to inquire as to the problem I was told I needed a new engine. We also discussed the air conditioner not blowing very cold air. I was assured I would have an almost new car if I let them do the work and the Frank said I could not go and buy a reliable used car for that money. When I took the car in for it's 500 mile check," I was told everything was fine" despite having been advised to fill up the gas tank when it registered half full or I would be out of gas. The gas gage worked before Blue moon put in the new engine. Three days later I informed Blue moon that the air conditioning was not cooling adequately and I was told " we don't guarantee air conditioning when they have a leak. He said he had" done me a courtesy by filling up the a/c. I took my son in law to the shop to talk to the Frank since he obviously treated women like idiots. He advised us to "go to the bureau of automotive repairs." Other professionals have said I was "shafted by Blue Moon and indicated I had an excellent case against Blue Moon . I have not done so to date as I feel that slick willy will have all the technical jargon and lie like he did to my son in law despite me having proper documentation of the transactions and phone calls. Subsequently, my fuel pump went out and I wonder if this was perhaps the reason the gas gage did not work after they "fixed all the problems" and gave me back an "almost like new car" Do not go to this shop. I would junk my car before I would let them touch it ever again

I went for a diagnostics on my AC, after paying $200 they lost my car keys. They called me while I was on my way and said they needed my spare because they had locked my keys inside. They had from 12- 5pm to call me but never did, said they didn't know. When I arrived they said I could'nt have my car back because the dash had been taken apart and they didn't know where my keys were. They lied about my keys, how can you lose someones keys? Said they would make a new one, but that doesn't change the fact that there is a spare floating around town. The manager kept shrugging his shoulders, said It's not my fault your car has problems. I had to come back the next day for my car . Not one apology for my wasted time!!