Paraco Gas

WARNING!!!! I purchased a property which had 2 Propane Tanks left from the old owner. I called Paraco (owner of the tanks) to start service with them but then decided to go with another company. Within 8 months time, I placed 4 appointments for them to pick up the tanks and credit me for the propane left in them (this is the law since I paid at my closing). Paraco neglected to make each of 4 appointments to pick them up. They finally sent someone when I wasn't home without my permission. A friend, unaware of the history, did not provide access to this unannounced stranger. I called Paraco for the 5th time and was told by the Regional Manager that arrangements would be made. The very next day, Paraco charged my credit card for $456.34 for a "re-stocking fee" even though I've literally begged for them to take these tanks back for 8 months and they neglected to do so. The biggest problem with this, is that I'm NOT THEIR CUSTOMER! These tanks were leased by the previous property owner and I've never had a relationship with Paraco except for asking them to remove these tanks from my property.

STAY AWAY , FRONT OFFICE PEOPLE ARE RUDE ,OVER CHARGES

Worst propane company EVER!!! Customer service is HORRIBLE, lost my application twice, they filled me on COD and charged a 150.00 fee. Then I call all hours of the day, always told "Someone will call you back"! Now on my second fill they want 375.00 because I rent!!!!! Now I'm almost out of gas and have to fork over almost 800.00. Supervisor was suppose to call me back today. Yeah right. I have never had this kind of customer service. Please stay away from Paraco. They need to do a whole redo of management.