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Phone: (916) 512-4001

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Sacramento Pet Cemetery-Crmtry

Sacramento Pet Cemetery & Crematory, Inc.

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HC
H C.

04/14/2018

Overall
Expertise
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Sacramento Pet Cemetery exploits your tragedy to overcharge and try to sell you shoddy merchandise at every opportunity. They charged us nearly double what other crematories asked for the same services, but my family members were duped. Tammy has no compassion and she is all about squeezing every last dime from you she can. One of the most disgusting businesses I have ever encountered, theyll do anything for a quick buck.

JF
John F.

03/17/2018

Overall
Expertise

A week ago my 12 year old Irish Setter had a heart attack while running in the field. I was devastated and had to carry her home. After calling Sacramento Pet Cemetery (SPC) and talking to the lady at SPC, I told her Bella’s age and weight (55#). She said 65#? and I said, “no, 55#”. She said she had to come this way in the early evening and could pick Bella up which I thought was nice of her. I told her I wanted to let my daughter know that Bella had died before finalizing arrangements and would call her back. I told her my name and that I was the one with the Setter so she would recognize me. I called her back, was quoted $90.00 for the cremation. She showed up that evening but parked across the street from my house. I went and told her she could park closer and she said "no problem, the dog only weighs 5#!!!!!" I said “No, 55#, she’s an IRISH SETTER!!” That led to an argument with her telling me I gave the wrong information and it would be more than double the cost and she had the information on a card. She refused to honor the quote she gave me and I told her to leave. Even if she wrote it down wrong, who doesn’t know that 12 year old Setters DO NOT WEIGH 5#??? It was the most horrible customer service experience ever, on top of losing a beloved pet. Avoid Sacramento Pet Cemetery, horrible people.

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Phone: (916) 423-1042

Address: 9558 Gerber Rd, Sacramento, CA 95829

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