Reviews
12/11/2013
My friend from California came to visit today and asked me to recommend a good pizza place in the area. I said Jet's because it has always been a good pizza, and I've never had a problem with them....until today. We did an online order for a large square pizza with pepperoni and jalapenos. What we got was a large round pizza with only jalapenos (there was no sauce, there was no cheese), just bread and jalapenos. We realized their error after the driver had left. I immediately informed the store and was rudely told that "it was your mistake" by the manager Tony. I was shaken up when he yelled at me and said that he would not make a new pizza, and would not give a refund because it was an online order. I tried to reason with him, but he angrily refused. I then called Jet's customer service, and the lady from corporate said that there was nothing that she could do because that particular store was franchised owned. The only thing that she could do was send them an email suggesting that they give us a full refund, but that it would be up to them if they wanted to give me my money back. She couldn't force them to give me a full refund. I then drove to the store, tried reasoning with the manager, but he was still very rude. I left the pizza there, walked out the door, and never looked back.
What has happened to customer service these days? This pizza cost $14.15 and all I got was crust and jalapenos. That's not even a pizza! If I wanted bread and jalapenos, I would have went to my kitchen. At the end of the day, we were left with nothing...and still hungry! I'd warn others from ordering from Jet's Pizza at 5789 State St Saginaw, MI 48603. I may never order from Jet's, at least from this location
08/16/2011
By far the best in Saginaw. Great prices and easy to order online. Deepdish is simply amazing!
10/14/2010
great pizza all around GOTTA love the square and the crust YUM!!
10/11/2010
The best deep dish pizza in town. After tasting my first bite of a Jet's pizza I never order from any other pizza place any more.
11/27/2007
this had to be the best pizza we have had in a long time--good prices also
Details
Phone: (989) 793-5387
Address: 5789 State St, Saginaw, MI 48603
Website: https://www.jetspizza.com
More Info
- Extra Phones
Phone: (989) 759-9414
- Payment method
- amex, discover, master card, visa
- Other Links
- Categories
- Other Information
Cuisines: Pizza, Take Out, Sandwiches
People Also Viewed
- Papa Johns Pizza
5624 State St, Saginaw, MI 48603
- Levi's Food & Spirits
5800 Brockway Rd, Saginaw, MI 48638
- Timbers Bar & Grill
6415 State St, Saginaw, MI 48603
- Chan's Garden Restaurant
1951 N Center Rd, Saginaw, MI 48638
- Tim's Tonys Restaurant and Takeout
234 N Center Rd, Saginaw, MI 48638
- Fralias
422 Hancock St, Saginaw, MI 48602
- Burger King
4930 State St, Saginaw, MI 48603
- Eudici's Pizza
6893 Gratiot Rd, Saginaw, MI 48609
- Tony's Restaurant-Shields
7340 Gratiot Rd, Saginaw, MI 48609
- Tony's Original Restaurant
2612 State St, Saginaw, MI 48602