More Info
- Extra Phones
Fax: (314) 664-9911
- Payment method
- mastercard, visa, check, discover, all major credit cards, amex
- Neighborhoods
- Dutchtown South, Tower Grove South
- Other Link
- Category
GalleryView all (1)
Reviews
05/10/2016
I traded the car I bought with this company and they continued to draft my account. After being told I will receive a call with an explaination several times (and not getting a phone call) I stopped by the office to bring paperwork and clear up the matter. I was immediately yelled at and demeaned in the lobby. The person I spoke with, Nancy, refused to let me speak with a manager. She yelled and several times walked away slamming the door to her office! I could actually hear her cursing and screaming in her office. I have never been treated in this manner and was truly embarrassed. I was a dedicated customer, never late with one payment for three years and was appalled by her rude, disrespectful behavior. I never once raised my voice and she never addressed the issue. It is a shame I have to go out of my neighborhood to be treated with respect, but I will never advise anyone to do business with this company!
12/05/2013
Haven't had the car for 30 days and thought that regardless to the year Limited warranty you still have 30 to decided on if u wanted the car ...well i was wrong on day 25 my heat went out ..now mind u when i had my tire pressure light on they sent it straight to there mechanics and they got the light turned off but when i asked my sister to call and see if they could fix my heat inspite of me having the car under 30 days they said the could but I WOULD have to pay .So i woke up early today to talk to they guy who hand picks the car for me and he basically said i couldn't change what i have because they don't do 30 day warranty and it was now my responsibility. They are full of it there is noooooo way i should be dealing with a heat problem or anything like this in the cold winter months now im stuck with a vehicle i no longer want and i refused to pay There mechanic for something i should be getting done for free DON'T GET A CAR FROM NONE OF THE AUTO BUY CREDIT COMPANIES THE WARRANTY ONLY COVERS A FEW MAJOR THINGS BUT EVEN WITH THAT ITS ONLY FOR A YEAR OR FOR 12000 MILES DOOOOONNNNNT GOOOOOOOOOOOO. SAVE YOUR MONEY AND GO TO A REAL DEALERSHIP. PLEASES DO.
Details
Phone: (314) 773-8811
Address: 4101 Chippewa St, Saint Louis, MO 63116
Website: http://autobuycredit.com
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