More Info
- General Info
- Shop Helzberg Diamonds' large selection of fine diamond jewelry, diamond engagement rings, wedding rings, three-stone jewelry, diamonds, colored gemstones and exclusive Helzberg Diamonds' designed jewelry in St. Louis, MO. Learn about buying diamonds, ring selection, gemstone jewelry and more using our online learning guide.
- Extra Phones
Fax: (314) 721-8312
TollFree: (800) 435-9237
- Payment method
- master card, visa, company card, financing available, paypal, amex, debit, discover, cash, check
- Location
- St Louis Galleria
- Neighborhoods
- Galleria, Richmond Heights
- AKA
Helzberg Diamonds
- Other Link
https://stores.helzberg.com/mo/st-louis/jewelry-store-99.html
- Categories
GalleryView all (1)
Reviews
04/18/2013
This place is absolutely horrible! I would not even send my worst enemy here. These people prance around in dress appareal and they barely make minimum and barely any commission. This company is a joke. My fiance and I decided to cancel a layaway that we had for our bridal set, cancelled back in March. Purchased it on Debit and was informed because the bank issued my fiance a new card they would send a corporate ck but here it is the middle of April and we still do not have it. When I contacted this location to inquire as to why we had not got it all I got from the gentleman was it should've been there. Let me track it and call you back. Well that never happened. I called today and talked to a clueless female that had to place me on hold several times to get the answers to my questions from someone else, comes back on the line and tells me that the gentleman tracked it and couldn't find it. WHAT was it not sent, She replies "oh, it probably got lost in the mail" Yea, sure it did, and why did he never CALL me back and tell me that, instead of me sitting here cluelessly checking the checkless mail box. Now I am informed that I need to come in the store and sign an affadavit and have another one issued. Why so I can wait another 10-500 days and never get it. YUP sure thing. Total waste of time store. Horrible customer service, awful selection and completely overpriced. Stay away ST.LOUIS!
Details
Phone: (314) 721-0190
Address: 1077 Saint Louis Galleria, Saint Louis, MO 63117
Website: https://stores.helzberg.com/mo/st-louis/jewelry-store-99.html
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