Laurel Ridge Treatment Center

I didn't know what was wrong with me before coming to this place at no time at all Doctor John Adams and one of his wonderful counselors I forgot her name she's an older black lady jumped right on my case diagnosed me with major depressive disorder I was suicidal when I came to the place they straightened up the proper medications I should be on thow it doesn't cure my disorder it helped a lot only problems I seem to have there was lazy unprofessional staff I don't know what their titles are but basically all they do is watch you and check your blood pressure and hand out your toiletries some of them were great some of them should not be in that type of business a lot of gossiping among staff pointing fingers at each other does not solve any problems and is very unprofessional in front of the patients and I mean patient not inmates..

My husband was there as in patient for about four weeks. Unfortunately no progress was done, he was let go without improvement. Besides the doctors never call back even several attempts were made to make contact with them. Finally a counselor contact me, but her attitude was rude. I wouldn't recommend this place to anyone.

My husband was sexually assaulted by 5 male nurses during his 14 day stay in 1992. He was over medicated (drugged) and forced into horrifying sexual acts. These men were never charged and may have done this to others. The hospital takes absolutely no responsibility for this.

I've read similar reviews on here and I'm thinking it's time to put a stop to this. Anyone interested in filing a lawsuit with us? This has to stop. Now.

I was admitted for simply being suicidal. We were yelled at for laughing to loud, our rooms were locked during the day, we got two ten minute phone calls a day. The patients are nice but the staff is rude and sometimes doesn't listen I what you need (in example: a laundry basket). If your in the adolescent unit you have to have your parents approve everyone you talk to on a list. We did get outside time but it was cramped in a very very small patio and we only were allowed once a day. I got scolded for not knowing the routine when I had first arrived. the doctors hadnt informed me on any part of my treatment. My grandparents brought work and they never returned it to me. We had to have six groups a day which is really exhausting and them for an hour we were just sent to our rooms to shut up. All it taught me was you were punished for telling the truth. If your kids are suicidal don't send them here.

Not only were there riots and fights in my ward, patents couldn't have access to shoelaces, but they had access to "art supplies" which consisted of scapels, nails and metal wire. Additionally they broke my phone, and I was told they would replace it, only to get the run around for 6 WEEKS ( can you even go a day without your phone these days) and told they would give me 100$. You would think a program dedicated to the holistic wellbeing and health of every patient, would certainly take the fiscal and moral high ground and take responsibility for their staff errors, especially with a 50,000$ bill.

Wow...these reviews are brutal. I was in the Partial hospitalization program as well as intensive out patient. I loved laurel ridge. I made great progress into getting well there- though unfortunately with a mental disorder like mine which likes to take weird turns, its hard to "recover" but I love knowing that they are there for me. I was sad to see most of the old staff go to the new hospital that just opened, SAB or whatever. But laurel ridge has been good to me. I got my meds on time, my psychiatrist actually works there, and i feel comfortable in the environment, plus the food isn't half bad. :)

My 13 year old son attended Laurel Ridge in San Antonio between 4/8 and 4/11 of 2015. My family and I reside over five hours away from San Antonio and, due to my work schedule my wife was the only person to attend the admittance prior to my travel to be in town during treatment a few days later. Less than 24 hours into treatment, the faculty and my wife had a group meeting to discuss my son's problem. They did not bother to conference me in on this discussion even though a request was made. At this discussion, Dr. John Adams made a suggestion for an anti-depressant prescription. Alarmed, my wife rebutted that our son had been there less than 24 hours and was concerned that it was too soon to make such a recommendation, to which the committee agreed. We asked how long they recommend our son stay in treatment and the answer was 'at least until the beginning of the following week. Then, on

→Friday, we were told our son would be released the following day. We were told to pick him up at 8:30 a.m., after the patients had been served breakfast. We called the hospital on Saturday morning at approximately 8 a.m., prior to making the trip to pick up our son and were told that there was no release on file. They said a request would be made to Mr. Adams for the release papers and that we would be called back. At approximately 11 a.m., we were told that our son had his release orders and was ready to go. When we went to pick him up, I asked to speak to the Dr. to get a formal diagnosis. I was told to wait in the waiting room and the Dr. would be notified that we wanted to speak. After waiting 30 minutes, I again inquired and the staff said 'we thought you already spoke with him', then made another request. Finally Mr. Adams agreed to meet with me and discuss my son in a public setting, just feet away from where a group meeting with patients was being held. He failed to give me any concrete diagnosis and said that we had 'declined medication' to which I informed him that we felt the initial recommendation was too soon, but was open to the idea if that was what was recommended. During our brief discussion, Mr. Adams failed to make any eye contact with me, even when I purposely moved into his direct line of sight, he moved to the side and looked away while speaking. Now, after exhausting out Flex account of over $1000 I am getting a bill for an additional $418.

→Numerous calls to Gwen Mc

→Cleary, Director at Laurel Ridge have gone unanswered. Calls and emails to Patient Advocacy have gone without any kind of follow up. My son still has the same issues that brought about the visit in the first place. Save your money- Laurel Ridge is staffed with under-qualified staff and just out to rob patients and concerned parents!

A staff member assaulted my son and the hospital tried to report to cps I did it. I had already beat them to the punch. Also my son told cps who did it and questioned my other children. The case was closed and now laurel ridge is going to be investigated. Please don't take your children there.

I see that a lot of people are upset with this place, and I'm so sorry that happened to you! But my experience was really good. I was in Colorado Unit and the staff there was sooo nice. I told them before I left how much I appreciated them. One of them talked me through a breakdown, and assured me everything was going to be ok. Then the day before my discharge, another staff member saw me crying and took time to give me a charming pep talk. The daily groups throughout the day are pretty cool. Some of them are not so useful, but I felt the majority were really fun and worth attending. Of course there were some pretty awesome patients I got to meet too, but even if they hadn't been there, I still would've enjoyed my time at Laurel Ridge. My psychiatrist there was good about giving me "homework" to do to boost my self esteem, and he seemed to genuinely care. I saw another patient have a bad experience with another doctor there, but that was the only "bad" thing I saw. I sort of miss it there, actually. So for everyone who had a bad experience, not ALL of this place is badly managed. :) I only gave it four stars because yes there are some things they could do better but overall I am satisfied

My son was in the adolescent unit for several weeks. The staff are very caring and hard working. The communication from the doctor and therapist could have been better but overall this is a very good treatment center.